ServiceNow TNI Developer
Experis
ServiceNow TNI Developer
Our Fortune 500 client (One of the world's companies) is remote looking for hardworking, motivated talent to join their innovative team. Are you a ServiceNow TNI Developer with a passion for collaborating with multiple teams and an interest in working onsite? Don't wait... apply today!
Position Title: ServiceNow TNI Developer
Location: Remote
Duration: 7-8+ months with high possibilities of extension
Description:
We are seeking a ServiceNow TNI (Telecommunications Network Inventory) Developer to lead the digital transformation of Data Center operations. This role focuses on leveraging the Telecommunications Network Inventory (TNI) application to build a unified, real-time inventory of data center infrastructure—including racks, power chains, and facility equipment—integrated with enterprise asset management and service delivery.
Key Responsibilities:
- Data Center Architecture: Design and implement a TNI Data Model aligned with CSDM to manage data center hierarchies, from sites down to specific rack units.
- Automated Ingestion (ETL): Configure IntegrationHub ETL and Service Graph Connectors to synchronize data from DCIM tools into the CMDB while maintaining data integrity.
- Asset Lifecycle (HAM): Drive Hardware Asset Management (HAM) workflows to govern the end-to-end lifecycle of servers and networking gear, ensuring accurate normalization and reconciliation.
- Service Catalog & ITSM Integration: Build and maintain an intuitive Service Catalog for data center requests (e.g., rack-and-stack, decommissioning). Ensure seamless integration between TNI and ITSM processes, specifically linking Incident, Problem, and Change Management to physical inventory for impact analysis.
Requirements:
- 5+ years of ServiceNow development with expertise in TNI, CMDB, HAM, SPM and ITSM.
- Strong proficiency in ITSM modules and advanced Service Catalog development (Catalog Items, Producer, Flow Designer).
- Proven track record in Data Center Inventory Management and modeling infrastructure relationships.
- ServiceNow Certifications (CSA, CAD, or CIS-TNI/ITSM) required.
Vacancy posted 4 days ago
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