Billing Clerk

Job Description

Job Description

We are looking for a detail-oriented Billing Clerk to join our team in Spring, Texas in a Long-term Contract position. This role supports a specialized billing function and offers the opportunity to work closely with customer invoicing processes, internal business partners, and external client portals in a high-volume environment. The ideal candidate will bring strong accuracy, sound judgment, and the ability to learn complex billing requirements while contributing to smooth day-to-day operations in a hybrid work setting.

Responsibilities:
• Create and submit customer invoices with a high level of accuracy, ensuring charges match contractual terms, pricing agreements, and supporting records.
• Manage billing activity within customer-facing platforms such as OpenInvoice, Coupa, Ariba, and related internal systems used to track invoice status and documentation.
• Investigate invoice exceptions by reviewing pricing, quantities, purchase order details, tax treatment, and other discrepancies, then coordinate with internal teams to resolve them promptly.
• Respond to customer billing inquiries professionally and provide updates related to invoice corrections, purchase order revisions, and account-specific requirements.
• Maintain organized and complete billing records to support reporting, audit readiness, and compliance with company procedures and customer expectations.
• Partner with sales, account management, and accounting teams to confirm order details, validate billable information, and address adjustments tied to accounts receivable activity.
• Apply working knowledge of sales tax requirements to help ensure invoices are processed correctly and in line with applicable rules.
• Provide additional support on administrative tasks and special projects as needed, particularly in areas connected to billing operations and related financial processes.• Prior experience in billing, invoicing, accounts receivable, or a closely related administrative support function.
• Working knowledge of customer invoicing portals, including platforms such as OpenInvoice, Coupa, or Ariba.
• Understanding of sales tax concepts and the ability to apply them within invoicing activities.
• Strong attention to detail with the ability to identify errors, reconcile discrepancies, and maintain accurate records.
• Effective written and verbal communication skills for interacting with customers and cross-functional internal teams.
• Comfort working with billing systems, accounting tools, and computerized financial records in a fast-paced environment.
• Ability to manage multiple priorities, learn specialized processes quickly, and adapt to shifting business needs.