NOC Analyst
Nesco Resource, LLC
Job Description
Job Description
Summary:
Network Support Specialist
Under the direction of the operations manager, Network Support Specialist is an IT-focused role that is responsible for executing daily responsibilities related to incident management, device monitoring, network troubleshooting, application support, and upgrade project implementation and deployment. An emphasis is placed on assisting in the monitoring and support of core software and hardware applications. This is a role that demands building strong working relationships with all technical support teams.
Monitoring and support of the store WAN infrastructure (1,100 stores, domestic and international offices)
• Function as a Jr. Incident Manager in support of high priority incidents
• Monitoring and support for store and corporate office network hardware (Domestically and Internationally)
• Monitoring and support of core applications
• Monitoring and support of the wireless network, SAN and VOIP systems
• Monitoring and incident management of Data Centers, Labs, Storage Facilities, and Disaster Recovery Facilities What Do You Need To Bring?
• Preferred 4 Year degree in an IT related field
• Experience with Windows OS
• Familiarity with Linux based systems and hardware
• Must be able to communicate effectively with highly technical associates and executives
• Knowledge of mainframe operations (MVS) and/or Oracle Batch processes a plus
• Experience troubleshooting Cisco and Juniper network equipment
• Technical Services experience in Retail environment a plus
• Ability to navigate technical issues and evaluate risk
• Ability to lead and direct the work of others Minimum Qualifications:
Preferred 4 Year degree in an IT related field
Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services. Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Vacancy posted 3 days ago
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