Office Manager

Benefits:

Competitive salary

Opportunity for advancement

Training & development

Role Summary

The Office Manager owns the day-to-day administrative and financial operations of Houston Grey. This role manages internal coordination between office staff, installers, and the delivery driver, and provides direct administrative support to the owner. This is a hands-on, high-trust role with real authority. The right person is proactive, detail-driven, calm under pressure, and comfortable enforcing the process while supporting people.

Qualifications

7-10 years of experience in an Office Manager, Operations Manager, or Business Development

Comfortable working in construction, trades, or project-based environments

Highly organized with excellent follow-through

Confident communicator who can work with field crews and leadership alike

Able to make decisions independently while knowing when to escalate

Key Responsibilities

Act as a gatekeeper and organizer for the owner’s day-to-day needs

Keep the owner informed on cash flow, outstanding issues, and priorities

Prepare summaries, reports, or documentation as needed

Help keep the owner focused, organized, and out of unnecessary interruptions

Manage incoming calls, emails, and messages

Maintain organized digital and physical records

Keep systems updated (job statuses, invoices, notes)

Support scheduling, documentation, and basic reporting

Identify operational gaps and suggest improvements

Tools & Technology

Comp-U-Floor

Outlook / Email

Phone & Text Communication

Basic spreadsheets and document management tools

Company Mission & Vision

At Houston Grey, we are driven by passion and a determined commitment to everything we do. We build open and honest relationships, operate with precision, and deliver exceptional flooring and tile work to residential and commercial clients across Tennessee. Our internal operations matter just as much as our craftsmanship because excellence on the jobsite starts with excellence in the office.