Customer Service Representative

$60k

Stamford Ford

Stamford, CT

Job Description
Job Description
CUSTOMER SERVICE REPRESENTATIVE
Full-Time | $60,000+ annually (Base + Performance Bonuses)
Stamford Ford – Stamford, CT
About Us
Stamford Ford is a premier automotive dealership dedicated to delivering exceptional customer experiences in both sales and service. We are currently seeking a highly motivated, customer-oriented professional to join our Service Department as a Customer Service Representative. This individual will play a vital role in supporting our Service Department by managing incoming and outgoing customer communications and timely accurate appointment scheduling.
Key Responsibilities
Professionally manage inbound service department calls and inquiries
Place outbound calls to schedule, confirm, or adjust service appointments
Educate customers on routine vehicle maintenance and available service offerings
Accurately enter customer and service details into the CRM system
Collaborate with service advisors and other team members to ensure a seamless customer journey
Meet and exceed performance metrics for appointment setting and customer service satisfaction
Respond to texts, emails, and web inquiries using dealership communication tools
What We Offer
A fast-paced, team-oriented, and goal-driven environment
Opportunities for professional development and career advancement
Employee discounts on vehicle purchases, leases, and services
401(k) retirement plan with company match
Health, dental, and vision insurance
Generous paid time off (Vacation, Sick, Personal, Holidays)
Qualifications
High school diploma or equivalent (required)
Valid driver’s license (required)
Prior experience in a BDC, call center, customer service, or automotive setting preferred
Excellent verbal and written communication skills
Strong interpersonal and problem-solving abilities
Comfortable handling a high volume of calls and multitasking in a fast-paced environment
Proficient with CRM systems and general computer applications
Self-starter with the ability to work independently and collaboratively

Ready to be the voice of Stamford Ford’s Service Department?
If you’re passionate about helping people and thrive in a structured, customer-focused environment, we encourage you to apply today!

Monday - Friday 8:00AM - 5:00PM (1hr. meal break)
40hrs /week

Apply

Vacancy posted 2 days ago

Similar jobs that could be interesting for youBased on the Customer Service Representative in Stamford, CT vacancy

Part-Time Focus Group Panelists. Call Center Agent Welcome. No Experience
$750 per week
...insights. We help connect everyday people with flexible remote market research opportunities that influence real products, services, and customer experiences. Role Overview: We are welcoming participants from all backgrounds, including anyone looking for administrative...
Suggested
Part time
Casual work
Remote work
Flexible hours
AFG
Stamford, CT
22 hours ago
British Airways Customer Service Representative
...Join our growing team as a British Airways Customer Service Representative to work collaboratively across teams and departments, gain knowledge of company offerings to better serve clients, and maintain accurate records and documentation. Other duties include coordinate...
Suggested
Weekly pay
Flexible hours
Shift work
TradeJobsWorkforce
Riverside, CT
3 days ago
British Airways Customer Service Representative
...Join our growing team as a British Airways Customer Service Representative to work collaboratively across teams and departments, gain knowledge of company offerings to better serve clients, and maintain accurate records and documentation. Other duties include coordinate...
Suggested
Weekly pay
Flexible hours
Shift work
TradeJobsWorkforce
Riverside, CT
1 day ago
Inbound Sales Representative (Remote/Eastern Time)
$45.76k
...Inbound Sales Representative As an Inbound Sales Representative at A Place for Mom, you'll be the trusted first point of contact for... ...initial consultation calls with families Educate families on customized senior care options, and work to find the senior living...
Suggested
Remote job
Hourly pay
Work at office
Home office
Shift work
Weekend work
Afternoon shift
A Place for Mom
Stamford, CT
2 days ago
Remote Customer Service Representative $45 per hour
$45 per hour
...ensure that the right participants are engaged and to achieve the representative sample needed. Participation in these product testing and... ...big brands what you think about their upcoming products and services in the American market. Main Duties : Properly document In-Home...
Suggested
Hourly pay
Weekly pay
Extra income
Temporary work
Part time
For contractors
Seasonal work
Remote work
Work from home
Flexible hours
GL1
Greenwich, CT
22 hours ago
Bilingual Customer Service Representative
$16 - $26 per hour
.... Summary The Bilingual Client Support Representative is responsible for providing order-level... ...regarding the company products and services in English and/or Spanish. Responsibilities... ...on providing a positive, memorable customer experience. Communicates with clients accurately...
Temporary work
Local area
Remote work
Relocation
Flexible hours
Night shift
Weekend work
Afternoon shift
GrabJobs
Stamford, CT
1 day ago
Accounts Receivable Coordinator, SMCP
$28 - $30 per hour
...following: Prepare, generate, and send accurate invoices to customers and partners in a timely manner. Maintain detailed records of... ...status. Collaborate with internal teams (sales, customer service, finance) to resolve billing issues. Perform cash receipt applications...
Hourly pay
Work at office
Remote work
Flexible hours
SMCP NORTH AMERICA (US, CANADA)
Stamford, CT
7 days ago
Accounts Payable Coordinator
Gerald Metals Accounts Payable CoordinatorGerald Metals, based in Stamford, CT, is seeking a highly motivated individual to fill its Accounts Payable Coordinator position. The candidate must have strong data entry, vendor communications, document control, proficient in...
Work at office
Gerald Group
Stamford, CT
2 days ago
Key Account Sales Specialist-Kenra Professional
$70k - $85k
...sales plans and key initiatives that drive customer growth and business objectives.... ...matching shares, annual performance bonus, service awards and student loan reimbursement... ...is $70,000.00 and $85,000.00. This range represents the good?faith minimum and maximum wages...
Minimum wage
Local area
Remote work
Flexible hours
Henkel
Stamford, CT
22 hours ago
Work From Home Customer Service Representative - Part Time
...If you are the type of person who is self-motivated and comfortable working on your own at home, enjoy such work as email customer service, data entry and review products, then you are the person we are looking for. Data entry clerks come from all different backgrounds...
Extra income
Part time
Immediate start
Work from home
USASJB
Stamford, CT
1 day ago
Amazon Customer Service Representative (Remote)
...Take the next step as our new Amazon Customer Service Representative (Remote) to assist customers via chat, phone, or email with orders, returns, and account issues. Ensure compliance with safety and quality standards. Ensure compliance with safety and quality standards...
Remote job
Flexible hours
TradeJobsWorkforce
Riverside, CT
1 day ago
American Airlines Customer Service Representative (Remote)
...Join our growing team as a American Airlines Customer Service Representative (Remote) to coordinate tasks to ensure deadlines are met, assist with organizing, stocking, and general upkeep, and provide excellent service to customers and team members. Other duties include...
Remote job
Weekly pay
Flexible hours
Shift work
TradeJobsWorkforce
Riverside, CT
2 days ago
Broker Development Representative
$60k - $70k
...team to help bring TouchCare to more employers across the country. The Opportunity We're looking for a Business Development Representative (BDR) to join our growing Sales team in Stamford, CT . You'll be on the front lines of TouchCare's growth—connecting with...
Work at office
TouchCare
Stamford, CT
12 days ago
Sales Development Representative
$70k
...Aerotek Sales Development Representative Aerotek is an operating company within Allegis Group... ...and specialize in staffing and services solutions in manufacturing, logistics,... ...Identify, develop and manage new and existing customer relationships by leveraging resources...
Hourly pay
For contractors
Internship
Aerotek
Stamford, CT
3 days ago
Remote Customer Service & Sales Representative
# Provide professional customer service and support to clients # Conduct virtual client appointments and consultations # Identify client needs and recommend appropriate benefit solutions # Educate clients on available programs and coverage options # Follow established...
Remote job
Full time
McQuade Organization
Stamford, CT
1 day ago
Customer Service Sales Representative
...Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home! We service union and association members by matching clients to the products...
Weekly pay
Full time
Local area
Remote work
Work from home
Zuzick & Associates
Stamford, CT
1 day ago
Flexible, Part-time Customer Service/Sales Representative
...to work part-time around classes in a role that can improve presentation skills, time management skills, and networking. Sales representatives present Cutco cutlery through preset virtual or in-person appointments. Previous sales experience or knowledge is not required...
Weekly pay
Extra income
Temporary work
Part time
Work from home
Flexible hours
Vector Marketing
Stamford, CT
1 day ago
Senior Accounting Associate, Foundation and Community
$130k - $140k
...to inspiring philanthropy and community service, leading by example to show the world what... ...entitiesStrong relationship and customer management skills, with a resourceful, hands... ...opportunitiesSupport for employee-led affinity groups representing women, people of color and the LGBT+...
Work experience placement
Work at office
Point72
Stamford, CT
1 day ago
Sales Account Representative
...Job Description The Sales Account Representative at Allstate Insurance Agency - Burak Kaya... ...to close sales. Be people-oriented, customer-focused, and professionally assertive in... ...new client relationships and servicing existing clients. Possess outstanding...
Work from home
Flexible hours
Allstate Insurance Agency - Burak Kaya
Stamford, CT
22 days ago
Accounting Operations Associate
...Trove is an administrative financial services company that understands the complex needs of high-net-worth individuals, families and/or their organizations. Trove delivers an array of bespoke, day-to-day, financial solutions to the families and engagements it serves....
Work at office
Trove FS, LLC
Stamford, CT
1 day ago
Client Service Representative
...Client Service Representative We are seeking an experienced Client Service Representative to join our team. At VCA Animal Hospitals, we take... ...the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. The CSR is the pivot...
VCA Animal Hospitals
Darien, CT
3 days ago
Client Service Officer
...Chilton Trust (“CTC”) is a private wealth management firm launched in 2010 by Richard L. Chilton Jr.CTC offers full-service, bespoke private wealth management services, including asset allocation advice, management of separate portfolio accounts, tax advice, trust and...
Work at office
Chilton Trust
Stamford, CT
4 days ago
Client Service Representative
...Responsibilities Greet and engage clients in a positive and friendly manner Provide the highest level of client/customer service and hospitality to all clients/prospective clients Share pricing and class information with prospective clients Deliver Megaformer machine...
Part time
Flexible hours
Shift work
Night shift
Weekend work
Early shift
SLT (Strengthen - Lengthen - Tone)
Greenwich, CT
4 days ago
Account Manager - State Farm Agent Team Member
$50k - $75k
...Farm Agent, you are vital to our daily business operations and customers' success. You help grow our agency through meaningful customer... ...of customers by proactively marketing relevant products and services. RESPONSIBILITIES: Develop and maintain customer relationships...
For contractors
Work at office
Flexible hours
State Farm
Stamford, CT
4 days ago
Account Manager - State Farm Agent Team Member
...Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer... ...of customers by proactively marketing relevant products and services. Responsibilities: Develop and maintain customer relationships...
Work at office
Flexible hours
Jim Rottkamp - State Farm Agent
Stamford, CT
3 days ago
Customer Service Specialist III
$23 per hour
...Customer Service Specialist III CGI Federal is looking for experienced Support Associates to support the New York Passport Agency. The ideal candidates should possess excellent communication skills, have experience in working with customers in a front facing capacity...
Hourly pay
Contract work
Work at office
Local area
Shift work
CGI
Stamford, CT
3 days ago
Customer Service Representative
$18 - $24 per hour
...Customer Service Representative Astacio Plumbing, Heating, Cooling & Electrical Norwalk, CT Customer Service Representative If you're great with people, confident on the phone, and know how to keep things organized when the day gets busy, Astacio Plumbing, Heating...
Sila
Norwalk, CT
3 days ago
Customer Service Representative
$18.6 - $23.25 per hour
...Job Title Customer Service Representative Job Description The Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities. Responsibilities Responsible for organizing all keys...
Full time
Work experience placement
RB Global Inc.
Norwalk, CT
3 days ago
Circle K - Cashier / Customer Service Associate
$13 - $16 per hour
Circle K Cashiers provide fast and friendly service to customers by operating the register, handling cash transactions, restocking shelves, preparing coffee and food items, and keeping the store clean and organized. Employees may also assist with fuel transactions and...
Hourly pay
Flexible hours
Circle K
Stamford, CT
1 day ago
Accounting Associate
Our client is a privately held, family-owned real estate investment and property management firm with a diverse portfolio of commercial real estate assets. They are seeking a detail-oriented Accounting Associate to support the financial and administrative functions of ...
Gallagher Recruiting Services
Stamford, CT
4 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Customer Service Representative. Be the first to apply!