Golf Shop Assistant
$17 - $20 per hourFull-time
Vista Valencia Golf Course
Replies within 24 hours
OVERVIEW – GOLF SHOP ASSISTANT
ABOUT VALENCIA GOLF LLC, DBA VISTA VALENCIA GOLF COURSE Valencia Golf, LLC is an experienced and innovative golf operator in the golf industry, operating Vista Valencia Golf Course since September 2019. As an owner and manager of the golf course(s) and country clubs, Valencia Golf LLC has the expertise to maximize any golf opportunity. To learn more or plan your visit, please visit . Responsibilities Job Purpose The Golf Shop Assistant is responsible for providing excellent customer service to our members and guests. Golf Shop Assistants play an intricate part in the success of the Pro Shop and help overall tracking of golf play. Responsibilities * Check members and guests in, utilizing the Point of Sale (POS) system, for processing purchases, credit card transactions, answering the telephone, and managing the reservation system in accordance with Valencia Golf standards. * Utilize tee sheet demand management and demand generation strategies such as opening on time, implementing a double tee system, paring short groups, booking from the outside in, rebooking players, credit card guarantees, optimum booking, holding back short groups, and a guest replay strategy * Maintain the pro shop environment by keeping the shop neat and orderly: straightening and stocking merchandise, assisting Merchandiser with display of new merchandise (steam, ticket, fold, display), and vacuuming the shop each day and as needed; following corporate guidelines for opening and closing duties, including cash handling responsibilities; tallying tee sheet at end of day- Handle member/guest service issues in a prompt and effective manner
- May provide leadership in the absence of the Golf Shop Supervisor by
- Basic math skills, the ability to write and communicate clearly required
- Experience handling customer service issues, cash and credit card
- Experience in a golf operation is preferred, but not required
- Understanding the game of golf is required.
- High school diploma or GED
- 18 years of Age / Driver License
- Flexibility / ability to work Weekends / Holidays as required
- Verbal and Written Communication
- Basic Math
- Customer Service
- Resolve Conflict
- Teamwork
- Friendliness
- Energy Level
- Thoroughness
- Efficiency
- Evening, weekend, and holiday work may be required.
- While performing the duties of this job, the employee may be required to
Vacancy posted 4 days ago
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