Disability Determination Services Deputy Director

Job Description

Job Description

Disability Determination Services Deputy Director

Agency: DOL/Vocational Rehabilitation Services/DDS

Location(s): Dis Det Svs at Creekwood: (920 W. Basin Road, New Castle, DE, 19720)

Shift Hours: 8:00 a.m. - 4:30 p.m.

Strategic leadership, collaborative partnership, and a commitment to exceptional public service are at the core of this role. As Deputy Director, you’ll have the opportunity to guide teams, influence policy, and shape decisions that directly impact the lives of Delawareans.

The Disability Determination Service (DDS) is Delaware’s sole state agency responsible for processing Social Security Disability claims under Titles II and XVI of the Social Security Act. Serving all Delaware residents who apply for disability benefits, we are dedicated to delivering timely, accurate decisions and providing high‐quality customer service across the state.

Summary Statement

As the Disability Determination Services (DDS) Deputy Director, you will manage all DDS units efficiently and effectively, in collaboration with the federal Social Security Administration to ensure annual goals and objectives are met. You will provide interpretation and guidance on Social Security Administration laws, rules, regulations, standards, policies and procedures. In this role, you will serve as the liaison between the Delaware Disability Determination Services and the Social Security Administration.

Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.

• Oversees and directs, through subordinates or supervisory staff, a major section, either disability determination service, vocational rehabilitation service or administrative services.
• Ensures compliance with all applicable state and federal laws, rules, regulations and policies.
• Determines staffing needs, sets standards for performance, establishes performance evaluation procedures and recruits new staff for the purposes of performance and production.
• Develops and ensures that production goals are met by taking all necessary action through staff and resource utilization.
• Oversees and directs the planning, implementing and evaluating of all ongoing programs.
• Assesses the need for, oversees, and directs the development and implementation of new programs that meet changing priorities or new national program initiatives.
• Develops budgets and monitors expenditures.
• Develops new policies and programs to meet the changing needs of disabled people.
• Represents the Division at conferences, meetings and serves on local, regional and national committees related to Divisional programs.
• Handles special assignments at the discretion of the Director.
• May serve as Acting Director in the absence of the Director.

JOB REQUIREMENTS for   Disability Determination Services Deputy Director
Applicants must have education, training and/or experience demonstrating competence in each of the following areas:

1. Three years experience in disability determination program administration such as overseeing and directing the development, implementation and evaluation of disability determination programs and services; planning and establishing short and long range program goals and objectives. Providing advice to other agency organizational units through consultation.
2. One year experience in budget administration which includes managing, developing, analyzing and implementing budgets; developing strategic plans and establishing internal control.
3. One year experience in interpreting and ensuring compliance with Social Security Administration laws, rules, regulations, standards, policies and procedures.
4. One year experience in developing policies and procedures.
5. One year experience in staff supervision which includes planning, assigning, reviewing, and evaluating the work of others.

Additional Posting Information

The State of Delaware recognizes the value of telework and flexible working schedules. This position is eligible for  Telework  according to the State of Delaware’s Alternative Work Arrangement Policy. More information will be shared at the time of interview.

Conditions of Hire

- Applicants must be legally authorized to work in the United States. The State of Delaware Executive Branch participates in the Federal E-Verify system where the State will provide the federal government with each new hires Form I-9 information to confirm that you are authorized to work in the U.S. For more information refer to our job seeker resources.

- All new hires are required to report to the Statewide New Employee Orientation (SNEO) on their first day of employment. Sessions are held at designated locations in Kent or New Castle County.