Account Growth Manager
Bazeta
- Account Growth ManagerUnited States3 hours agoID 2040639Price on request## DetailsEmployment type: Full-timeRemote: YesCompany: Documo Inc.Level: Director## DescriptionDocumo is on a mission to help businesses digitize and streamline their document workflows. As a fast-growing B2B SaaS company, our platform makes it easier to handle unstructured files like faxes and forms through tools like Intelligent Document Processing - turning messy paperwork into structured, usable data. We believe great products start with great people. That’s why we invest in top talent, value strong culture, and prioritize customer success and design excellence. If you’re excited to do impactful work and want to grow with a team that values innovation, collaboration, and purpose - we’d love to meet you! Job title Account Growth Manager Team Customer Success & Account Management Reports to Director, Customer Success Role Purpose The Account Growth Manager plays a key role in building and maintaining strong, long-term relationships with our customers. The primary objective of this role is to maximize customer satisfaction, retention, and profitability, while identifying opportunities for account expansion and growth. This role requires collaboration with key stakeholders to develop and execute account strategies, leveraging knowledge of customers’ business needs and industry trends to drive sustainable growth. Success in This Role Looks Like • Nurturing existing customer relationships to strengthen loyalty and trust • Identifying opportunities to increase sales through upselling and cross-selling • Expanding the adoption and usage of Documo’s cloud fax platform • Cross-selling products within the Documo product suite • Partnering with internal teams to develop account strategies and ensure alignment with customer goals Key Responsibilities Deliverables/Outcomes Account Development Strategy • Create and implement account development strategies aligned with Documo’s growth objectives • Analyze account data and performance metrics to inform strategy • Conduct market research to identify trends, opportunities, and risks • Identify upselling and cross-selling opportunities to maximize account potential Relationship Building • Build strong, long-lasting relationships with customers • Serve as a trusted advisor and primary point of contact • Provide excellent customer service and ensure customers feel supported • Understand evolving customer needs and communicate Documo’s value proposition effectively Revenue Generation • Drive revenue growth within assigned accounts • Collaborate with Sales to identify opportunities, negotiate contracts, and expand business • Secure annual renewals from assigned accounts • Monitor account performance and churn, proactively addressing potential issues Research & Knowledge • Stay informed about industry trends, market dynamics, and competitor activities • Maintain deep knowledge of Documo products and services • Proactively research and analyze developments to identify potential opportunities or risks What You Bring • Proven track record of meeting or exceeding goals and receiving positive customer feedback • 3+ years of experience in Account Management, Customer Success, or inside sales • Proficiency with Salesforce and Jira • Strong interpersonal, communication, and problem-solving skills • Ability to manage multiple priorities in a fast-paced environment Bonus Points For • Experience in the healthcare industry • Telecom technical knowledge • Programming or technical experience with complex customer API integrations Why join Documo? • Competitive U.S. benefits: medical, dental, vision, and a 401(k) with a strong match. • Annual bonus program based on role and company performance. • Annual performance reviews with merit increases. • In-person company kick-off to connect, collaborate, and celebrate. • Equity opportunities to grow with us. • Flexible remote work that fits your life, plus flexible paid time off. • Competitive paid parental leave, mental health support, and Employee Assistance Programs (EAP). • Be part of a small, fast-growing tech company with a supportive, inclusive, and fun culture. We celebrate differences. Documo welcomes applicants from all backgrounds, especially those underrepresented in tech. We do not discriminate based on ancestry, race, place of origin, political belief, religion, marital or family status, physical or mental ability, sex, sexual orientation, gender identity or expression, age, or any other legally protected characteristic. Documo is an equal opportunity employer.
- J-18808-Ljbffr Bazeta
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Account Growth Manager in Brooklyn, NY vacancy
- Chad Babcock - State Farm Agent is seeking an Account Manager to support daily operations and customer success. You will grow the agency by building meaningful relationships and acting as a liaison between customers and office departments. Use knowledge of insurance products...SuggestedWork at officeFlexible hours
- ...About the Position We're looking for a senior, expansion-obsessed Client Growth Manager to own a book of business and drive its constant growth. This role sits at the intersection of account strategy, performance analysis, and revenue growth, and is ideal for someone...SuggestedFull time1 day per week
Connecticut Innovations
Brooklyn, NY13 hours ago $150k - $180k
...Job Description Position: Amazon Growth & Analytics Manager Job type: Full-time (In-office) Location: Brooklyn, NY Salary: $... ...customer intent, and marketplace trends to support overall account growth and product performance. The ideal candidate should...SuggestedFull timeWork at officeHireEasy LLC
Brooklyn, NY2 days ago- ...HH Global is seeking an Account Manager in the New Jersey area to oversee day-to-day client relationships for a key account. You will manage multiple campaigns, coordinate with design and sourcing teams, and ensure projects stay on scope, on time, and on budget. The role...Suggested
HH Global
Hoboken, NJ3 days ago - Nscale is seeking a Demand Generation & Lifecycle Marketing Manager to own ABM programs for enterprise audiences and drive qualified pipeline. You’ll lead ground-up target-account programs, align with Sales, and orchestrate multi-channel campaigns across events, email,...Suggested
- Starcom, part of Publicis Groupe, is seeking a Commerce Search Manager in New York to lead and optimize client Amazon growth initiatives. You will supervise a dedicated team, blend strategic planning with hands-on execution, and translate complex data into actionable improvements...
$2,000 - $3,500 per month
...(contractor) $2,000 to $3,500 USD/month Here's the test we hold Growth Managers to: if the strategy lead disappears for two weeks, every deliverable still ships on time. What you'll do Run your accounts like you own them. You prep the agendas, run the weekly calls, and...Full timeFor contractorsRemote work- ...serving premium D2C brands, is seeking an Affiliate Marketing Manager to own and scale multiple ecommerce affiliate programs. You will... ...recommendations. This fully remote role offers flexible work, strong career growth, and the chance to influence top brands in ecommerce. #J-18808...Remote jobFlexible hours
- ...clients' businesses — from custom CRM and ERP systems to full-stack web and mobile products. About the Role We're looking for a Growth Manager to own demand generation and growth marketing across FyndTech's digital channels. Responsibilities Plan and execute growth...Remote work
- Malloy Ford in Alexandria, VA is seeking a motivated Finance & Insurance (F&I) Manager to join our team. This role involves presenting financing options and aftermarket products while ensuring full compliance with regulations. You'll collaborate with sales to maximize profitability...Flexible hours
- ...About the Role We are looking for a Field Marketing & Community Growth Manager to support the growth of a paid social/dating platform in the U.S. market. This role will focus on offline user acquisition, local community engagement, and grassroots marketing . The...Work experience placementLocal area
Comrise
Jersey City, NJ1 day ago $175k - $200k
...Amazon 1P Vendor Account Manager A well-known national brand is looking for an experienced Amazon 1P Vendor Account Manager to take full... ...out and can run both the daily operations and the long-term growth strategy. You'll be the driving force behind the account's performance...Full timeWork at officeRemote work- Align Technology, Inc. is seeking a Territory Manager for Philadelphia to drive growth with Invisalign and iTero in dental practices. You will manage a defined geography of Orthodontists and General Dentists, build relationships, educate buyers on digital orthodontic solutions...
- Shuffle.US is seeking a Paid Media Manager to own paid acquisition across the US. You will manage campaigns, scale spend, and optimize CAC, LTV, and retention with strong collaboration with creative and data teams. You'll test new channels, manage meaningful budgets, and...
- Internet Archive, a nonprofit library based in San Francisco, seeks a Partnership Development Manager for a remote-first role with heavy collaboration across the US. You will grow product adoption and manage partner relationships, driving outreach and strategic engagement...Remote job
- ...Auctions in Willow Grove, PA seeks an enthusiastic Territory Sales Manager with a dealership background to expand our automotive client... ...relationships, travel daily to dealerships, and drive revenue growth using Salesforce for activity tracking. Ideal candidates have 5...
$95k - $110k
Senior Partnerships & Growth Manager - Southern California (Remote) . Full time You are a senior partnerships professional with a track record... ...from prospecting through close, onboarding, and long-term account ownership, while coaching and developing junior team members...Remote jobFull timeShift work- Anysphere, Inc. is seeking a paid acquisition marketer to scale growth across Google Ads, LinkedIn, Meta, Reddit, YouTube, and emerging platforms. You will own full‑funnel campaigns from strategy through measurement, driving qualified signups, pipeline, and revenue. This...Work at office
- Stratus Nashville is seeking a Territory Sales Manager to educate local physicians and healthcare providers about EEG, EKG, and testing services. The role aims to grow the company brand in the assigned territory and increase patient referrals while hitting predefined sales...Local area
- The Marketing Manager at Cheetah Clean Auto Wash will lead brand strategy and the marketing team in Bowling Green, KY, partnering with... ...and operations to align campaigns with our brand promises and growth goals. You'll own brand management across platforms, drive digital...
- Tower Loan in Poplar Bluff, MO, is hiring for a Manager Trainee in a full-time Development Program. The program lasts 10-12 months and... ...management, and branch operations, with hands-on experience and growth opportunities. The role emphasizes leadership responsibilities,...Full timeTraineeshipRelocationMonday to Friday
- Standard Process Inc. seeks a Territory Sales Manager - Vet (Western) to drive revenue across a defined veterinary territory. You will build and nurture accounts, call on veterinary offices, and coordinate with inside sales to generate leads and schedules. You will leverage...Remote job
- Marco’s Franchising, LLC seeks a Manager of CRM & Loyalty to lead the strategy, execution and optimization of customer retention and rewards programs. You will analyze data to design personalized, multi-channel campaigns that maximize LTV and brand engagement across channels...
- ...motivated and outgoing individuals to join our team as Entry-Level Account Managers . This is a great opportunity for candidates looking to... ...If you are looking for an entry-level opportunity with growth potential and enjoy working with people in an energetic environment...Full time
Core Elite
Jersey City, NJ3 days ago - Senior Amazon Ads Account Manager Company Description PetsWorld Inc. is a fast-growing pet care company dedicated to creating innovative, high-quality hygiene products for pets and their owners. Since 2017, we’ve helped hundreds of thousands of customers maintain...Full timeSeasonal work
PetsWorld Inc
Brooklyn, NY4 days ago - ...critically ill patients by developing innovative inhaled drug/biologic and device combination products. They are seeking a talented Account Manager for their Long Island/Brooklyn territory. What is the role? The Account Manager is responsible for achieving sales...Full timeWeekend work
Compass Consulting
Brooklyn, NY3 days ago - ...Position Overview Brooklyn Cured is seeking an Account Manager to drive growth across Foodservice, Convenience, and Non-Traditional channels. This role will lead key accounts, expand distributor partnerships, and execute go-to-market strategies that elevate Brooklyn Cured...Full time
Brooklyn Cured
Brooklyn, NY4 days ago $93k - $100k
...Position Summary As a SPM Client Services Account Manager at STERIS, you are tasked with providing excellent Customer support while... ...ensuring KPIs for Customer satisfaction and continued business growth are met. You will serve as the primary partner with our Customers...Temporary workFor contractorsLocal areaFlexible hoursUS Endoscopy
Astoria, NY1 day ago- US Foods is seeking a Territory Manager in Memphis to drive sales, manage customer relationships, and grow the business within a defined territory. You will educate customers on ordering platforms, provide product recommendations, and tailor pricing strategies to help customers...
- RB Global Inc. (IAA) is seeking a Territory Manager to join the Outside Sales Team in Houston. You will drive growth by developing local relationships, turning inventory... ...with local businesses and dealerships, manage accounts in Salesforce, and collaborate with Management...Local area
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Account Growth Manager. Be the first to apply!
Related searches
- public sector account manager Brooklyn, NY
- patient account manager Brooklyn, NY
- landscape account manager Brooklyn, NY
- hvac account manager Brooklyn, NY
- government account manager Brooklyn, NY
- account manager contract Brooklyn, NY
- inside account manager Brooklyn, NY
- senior account manager Brooklyn, NY
- accounting manager supervisor Brooklyn, NY
- account manager outside sales Brooklyn, NY