Retail Associate

Retail Associate (Part-Time) - South Meridian St. Indianapolis Pay: $11 per hour Job Summary The Retail Associate assists the store management team in reaching the operational goals of the site by performing various roles including Cashier, Textiles or Wares Producer, Donation Door Attendant, eCommerce Producer, e-Books Producer, and Rack or Cart Runner. Example Duties and Activities Cashier Rings up customer orders, maintains a balanced drawer, and follows all cash handling procedures and protocols. Provides general information about Goodwill programs to educate customers and answer questions, directs higher‑level questions to the appropriate associate or manager. Maintains cleanliness of the sales floor. Textiles or Wares Producer Sorts product to identify quality and value (checks for holes, missing buttons, defective zippers, or stains) and cleans as needed, properly barbs, tags, and hangs textiles or wares. Produces 100 items per hour for wares or 85 items per hour for textiles, adhering to Goodwill’s pricing standards and updating daily production tracking sheet. Occasionally uses a pallet jack and regularly uses a conveyor belt. Donation Door Attendant Accepts donations from customers and maintains a clean and clear donation door. Quickly and accurately sorts products and distributes them to appropriate areas. Maintains an efficient working area by ensuring the backroom is clean and organized. Loads and unloads trucks as needed and regularly uses heavy equipment, including a pallet jack, double stacker, floor scrubber, and hydraulic lift. eCommerce Producer Develops a keen eye to identify and secure items of value for ClickGoodwill. Stays informed of the market value of merchandise through eBay and other Internet shopping sites to properly tag, itemize, and secure items in totes for ClickGoodwill and educates the team on eCommerce high‑ticket items. Properly, efficiently and carefully packs curated products onto pallets, wraps, and ships totes to ClickGoodwill to meet the store budget regarding totes shipped per week. e-Books Producer Scans books received by the store and decides what is sent to ClickGoodwill or displayed at the store location to meet the store budget. Prints inventory sheets and packs, seals, and ships totes for ClickGoodwill. Identifies top sellers and manages a clean, organized, in‑store sales‑effective display. Rack and Cart Runner Checks each rack/cart to ensure quality and value. Properly sizes, merchandises, and purges the sales floor. Maintains a clean and orderly sales floor, puts away carts, and stocks shelves. Runs one textile rack/wares cart per 15 minutes and updates daily production tracking sheet. Required Competencies Degree and Credential Requirements – NONE! We value candidates who can demonstrate capability and articulate how prior experiences will help them contribute. Customer Focus – Ability to see, comprehend, and relate with customers impartially, building and maintaining customer satisfaction. Teamwork – Works well with others and contributes to the team to achieve required outputs. Ethical – Adheres to procedures and protocol, including maintaining confidentiality and adherence to Goodwill’s values. Attention to Detail – Pursues quality in accomplishing tasks, including safety awareness. Time Management – Manages one's own time and the time of others effectively. Preferred Competencies Technical Knowledge – Familiarity with computers and relevant software including basic computer and Internet navigation skills. Communication Skills – Articulates thoughts and expresses ideas effectively using oral, written, visual and non‑verbal communication skills, as well as listening skills. Mathematical Aptitude – Applies mathematical thinking to solve everyday problems. Critical Thinking – Uses judgment and reasoning to identify strengths and weaknesses of alternative solutions. Other Requirements Reasonable accommodations may be made to enable people with disabilities to perform essential job functions. Hard to Very Hard Physical Work – Able to spend time in excess of 8 hours sitting, standing, walking, stooping, kneeling, and crouching; move and lift 10‑50 pounds. Can manage frequent exposure to moderate noise and temperature variations. Benefits Corporate wellness program that includes an Employee Assistance Program (EAP), health coaching and wellness discounts. Discount programs for phone carriers and a 20% discount off Goodwill retail stores immediately upon hire. Financial education programs – credit union membership and access to online workshops. Daily pay options available. Goodwill is an EEO Employer / Vet / Disabled employer. #J-18808-Ljbffr