Collections Specialist

Job Description

Job Description

Collections Specialist

Are you a detail-oriented Collections Specialist looking for an opportunity to make an impact in a dynamic and growing organization? At EBA Engineering, Inc. (EBA) , we are seeking a motivated professional to support our accounting and finance team by managing accounts receivable collections, maintaining positive client relationships, and helping ensure the timely receipt of payments. If you thrive in a collaborative environment and enjoy resolving billing and payment issues while contributing to the financial success of the organization, EBA is the place for you. Apply now and grow your career with us.

YOUR RESPONSIBILITIES:

As a Collections Specialist , you will:

• Manage accounts receivable collections and follow up on outstanding invoices.
• Contact clients regarding past-due balances and payment arrangements through phone, email, and written correspondence.
• Review aging reports and prioritize collection efforts.
• Research and resolve billing discrepancies, payment issues, and customer inquiries.
• Document collection activities and maintain accurate customer and account records.
• Process and reconcile customer payments and assist with accounts receivable reporting.
• Collaborate with project managers and department leaders to resolve client concerns and facilitate payment collection.
• Monitor delinquent accounts and recommend escalation when appropriate.
• Maintain accurate project records in Deltek Vantagepoint, including project setup, updates, and closeout activities.
• Assist with employee certification tracking and record maintenance.
• Support process improvements that enhance collections efficiency and data accuracy.
• Perform general office and administrative duties as needed.
• Provide excellent customer service while maintaining professional client relationships.

MINIMUM QUALIFICATIONS:

To excel in this role, candidates must possess the following qualifications and abilities:

• Associate's degree in accounting, finance, business administration, or a related field preferred; equivalent experience may be considered.
• 3+ years of experience in collections, accounts receivable, billing, or a related accounting function.
• Experience working with accounting software and enterprise resource planning (ERP) systems.
• Strong understanding of accounts receivable processes, collection practices, and payment reconciliation procedures.
• Proficiency in Microsoft Office Suite, particularly Excel.
• Ability to analyze account activity, investigate discrepancies, and resolve issues efficiently.
• Strong organizational skills with the ability to manage multiple priorities and deadlines.
• Excellent verbal and written communication skills with a professional customer-service approach.
• High level of accuracy, attention to detail, and problem-solving ability.
• Ability to work independently and collaboratively within a team environment.
• Knowledge of Deltek Vantagepoint, Deltek Vision, or similar project-based accounting software is preferred.
• Experience working in the engineering, consulting, construction, or professional services industry is preferred.

If you meet these criteria and are ready to embark on an exciting opportunity, we encourage you to apply and be part of our team!

BENEFITS:

We offer a range of benefits to help you thrive in your career, including a competitive salary and comprehensive compensation package; health benefits encompassing medical, dental, vision, and prescription coverage; participation in a wellness rewards program designed to eliminate medical deductibles; a 401(k) plan with matching contributions from the company; flexible spending accounts; company-paid coverage for short- and long-term disability insurance; life insurance benefits; paid holidays and vacation time; as well as reimbursement for tuition, certifications, and licensure to facilitate your ongoing professional advancement.

WHAT WE DO:

At EBA, we appreciate that our success depends upon the experience, knowledge, and teamwork of our staff. As such, we make our commitment count for our employees by valuing you and the work you do. We are committed to supporting diversity, opening doors, trading ideas, encouraging innovation, and giving our staff what they need to perform exceptional work in an exceptional atmosphere.

EBA provides civil/site, geotechnical, structural, transportation, water resources, and water systems engineering; surveying and mapping; construction management/inspection ; field and laboratory material testing; subsurface utility engineering; asset management; and geospatial technologies services to clients throughout the Mid-Atlantic region.

We encourage you to apply and become a valued member of our team.

EBA is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristics protected by law.

NOTICE TO THIRD-PARTY AGENCIES:

Please note that EBA does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, EBA will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, EBA explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of EBA.

Must be able to successfully pass a background check. We also conduct pre-employment drug testing. Any job offer will be based on the results of background and drug testing.