Accounting & Customer Support Specialist

Job Description

Job Description

Accounting & Customer Support Specialist (Direct Hire)

Full-Time | Monday-Friday | Day Shift
Pay: $26-$34/hour (based on experience)

We're seeking an organized and customer-focused Accounting & Customer Support Specialist to join our client’s team! This position supports the day-to-day accounting and administrative operations of a busy service division while working closely with customers, vendors, project managers, and the accounting team.

Responsibilities

• Process vendor invoices and accounts payable transactions
• Manage accounts receivable and customer collections
• Make collection calls and follow up on past-due accounts
• Process purchase orders and assist with job setup
• Maintain customer accounts, credit applications, and financial records
• Prepare employee expense reports
• Answer incoming calls and provide excellent customer service
• Coordinate with project managers, field staff, vendors, and corporate accounting
• Maintain required business licenses and perform other administrative duties as needed

Qualifications

• High school diploma or GED required (Associate degree preferred)
• 3+ years of experience in accounting support, AP/AR, billing, or office administration
• Previous customer service experience
• Construction, mechanical contracting, or service industry experience is a plus
• Strong organizational skills and attention to detail
• Proficient with Microsoft Office (Excel and Outlook); ERP experience preferred

What We Offer

• Direct Hire opportunity
• Competitive pay: $26-$34/hour
• Stable Monday-Friday schedule
• Comprehensive benefits package
• Opportunity to grow with an established company

If you're an experienced accounting professional who enjoys working in a fast-paced environment and providing outstanding customer support, we'd love to hear from you!