Service Manager

Service Manager - BAS Controls - $100K-$165K + Bonus - Newark, NJ | Data Center & Building Automation Leader About the Opportunity: A respected leader in HVAC, Building Automation, and Data Center Infrastructure is seeking an experienced Service Manager (BAS Controls) to oversee BAS service operations in Newark, NJ. This role offers excellent compensation, a strong annual bonus program, and comprehensive benefits within a company that has operated for 30+ years with a nationwide presence. Location: Newark, NJ Department: Building Automation Services Healthcare: Medical, Dental, Vision, and Telehealth via Anthem BlueCross Accounts: HSA & FSA Options Retirement: 401(k) with Employer Match Time Off: Paid Vacation, Sick Leave, and Holidays Technology: Company Laptop, Cell Phone or Monthly Stipend Company Overview: 30+ Years in Business 300+ Employees Nationwide 15+ Regional Offices Core Solutions: Building Automation & BMS Controls HVAC Mechanical Retrofits & Upgrades Lighting Controls & Integration Data Center Optimization / DCIM Facility Asset Management Energy Efficiency & Financing Programs Key Responsibilities: Lead and manage day-to-day operations for the BAS field service team Coordinate service response with clients and internal project managers Assign technicians based on skillset, workload, and service priority Track and update service calls, dispatch schedules, and performance metrics Serve as the main escalation point for complex BAS/BMS service situations Recruit, onboard, train, and mentor new field technicians Implement SOPs to improve response time, workflow, and service quality Support commissioning, startup, and functional testing of BMS systems Troubleshoot controller, network, and sequence-related issues Adjust wire sheet logic, modify programming, and update documentation Verify sequence of operations and maintain commissioning records Provide customer training on BAS functionality, usage, and maintenance best practices This is a compelling leadership opportunity for a controls professional looking to elevate their career within a top-tier national provider focused on mission-critical facilities and high-performance building automation systems. #J-18808-Ljbffr