Installation Manager

Looking to build your career and design your future? You have come to the right place. Summary The Installation Manager is responsible for scheduling, coordinating, and managing all field installations to ensure timely completion, quality workmanship, and superior customer satisfaction. This role oversees installation operations, maintains strong relationships with contractors, and ensures adherence to company standards, compliance requirements, and safety regulations. The Installation Manager works closely with Field Managers to support successful field operations and ensure that all projects are completed efficiently, accurately, and in alignment with company goals. Essential Responsibilities Workforce & Labor Management Maintain an appropriate workforce to support customer volume and service needs through effective recruitment and contractor engagement. Monitor installer workforce balance, skill levels, and workload distribution to align with company standards and installation demands. Assign installation contractors to jobs based on capacity, capability, and geographic proximity to ensure efficient scheduling and on-time completion. Maintain daily communication with contractors to track job progress, confirm completion status, and resolve installation-related issues promptly. Installation Oversight & Quality Control Provide clear direction and expectations to install crews and subcontractors to ensure consistent adherence to company quality and service standards. Conduct regular quality reviews and provide feedback to installers on installation outcomes, ensuring continuous improvement and accountability. Address installation challenges and product requirements proactively to prevent delays and ensure customer satisfaction. Oversee processing of work orders to ensure accuracy in materials, labor, and services used according to company guidelines. Compliance & Safety Management Ensure that all installation contractors adhere to company compliance and safety standards. Notify installers of upcoming compliance requirements or policy changes and follow up to ensure timely completion. Promote and enforce safe work practices, ensuring that all field activities meet health and safety regulations. Support Field Managers and installation teams in maintaining compliance documentation and certifications. Communication & Coordination Serve as a primary point of contact for Field Managers, installation contractors, and other internal departments. Communicate regularly with teams to provide updates, relay expectations, and address scheduling or performance issues. Collaborate with production, customer service, and logistics teams to ensure field readiness and efficient job execution. Escalate critical issues or project risks to senior management as needed. Continuous Improvement & Leadership Evaluate installation processes to identify opportunities for efficiency improvements and cost savings. Support training initiatives for new and existing contractors on installation standards, compliance, and quality expectations. Maintain professionalism and a customer-focused attitude in all interactions with clients, vendors, and internal teams. Perform additional duties and projects as assigned by leadership to support field operations and company objectives. Education & Experience High school diploma or GED equivalent. 5+ years of experience in installation management, field operations, or construction supervision. Valid driver’s license with an acceptable driving record. Proven ability to lead and coordinate multiple teams and projects simultaneously. Experience managing subcontractor relationships and labor assignments. Preferred Bachelor’s degree in Construction Management, Project Management, or a related field. Experience with installation scheduling systems, ERP software, or workforce management tools. Skills & Competencies Communication: Strong verbal and written communication skills with the ability to interact effectively across departments and with customers. Leadership: Demonstrated ability to lead, coach, and hold installation teams accountable while maintaining positive relationships. Organization: Exceptional time management and organizational skills in a fast-paced environment. Problem-Solving: Ability to analyze issues, make sound decisions, and implement solutions quickly and effectively. Technical Proficiency: Proficient in Microsoft Office Suite and familiar with accounting, inventory, or scheduling software. Customer Focus: Professional demeanor with a commitment to delivering a positive customer experience. Work Environment & Physical Requirements Primarily office-based with regular interaction with field teams. May occasionally require travel to job sites for inspections or field coordination. Ability to sit, stand, and operate office equipment for extended periods. Must be able to lift materials or equipment occasionally and work in varied environmental conditions as needed. If you like working with a growing close knit team and helping home owners design the home of their dreams, come build your career with us! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, individual with disabilities, veteran status, gender identity or national origin. Powered by its award-winning technology platform, Interior Logic Group, Inc. is the largest national provider of interior design and finish solutions to the building industry. Our scalable solutions increase customer profitability, improve construction quality, and reduce cycle times—with our team deeply focused on providing an exceptional customer experience. We provide installation services and supply chain management for a diverse range of single family, multifamily, commercial, and repair and remodel customers. People choose to build their careers at ILG because of our passionate team, company culture, flexible work options, and growth opportunities. We invest in our workforce to help them achieve great things both personally and professionally, offering wide-reaching benefits from healthcare support to financial well-being. Benefits Medical, dental, and vision coverage, including multiple plan options to fit your needs, covering both physical and mental health 401(k) with company match, short- and long-term disability, life insurance, and access to a Flexible time off, 8 paid holidays, and additional leave benefits so you can recharge, rest, and focus on what matters most. Access to supplementary optional benefits, including a company-sponsored weight loss management program and pet insurance. With over 200 locations throughout the United States, including 100+ Design Studios, there are opportunities to learn, grow, and reach your full potential! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, individual with disabilities, veteran status, gender identity or national origin. #J-18808-Ljbffr