Field Service Technician

Verifi is an expanding global SaaS and IoT technology company focused on the construction industry. Dedicated to connecting the physical world with intelligent software. We are revolutionizing the industrial construction space. We provide end-to-end solutions --from embedded sensors to cloud-based analytics --that help companies boost efficiency, ensure sustainability, and unlock actionable insights. We are building a supportive, high-performance, team to drive the next wave of digital transformation. Join us to build, scale, and innovate at the edge. Verifi is an expanding global SaaS and IoT technology company focused on the construction industry. Dedicated to connecting the physical world with intelligent software. We are revolutionizing the industrial construction space. We provide end-to-end solutions --from embedded sensors to cloud-based analytics --that help companies boost efficiency, ensure sustainability, and unlock actionable insights. We are building a supportive, high-performance, team to drive the next wave of digital transformation. Join us to build, scale, and innovate at the edge. The VERIFI Field Service Technician will be required to interface regularly with plant management, batch plant operators, concrete mixer truck drivers, and truck maintenance management and mechanics. Based at home, the candidate will spend approximately 80% of their time as the only VERIFI employee at the customer sites, thereby requiring candidate to work independently. Schedule flexibility is required. Field visits may be scheduled late at night and/or very early in the morning This role will be part of a rapidly changing environment; being acquired into SGO and working merger efforts with the Chryso+GCP businesses. The environment requires a high level of flexibility and critical thinking. Currently the role deals with the complexity of data science, Patent law, industry. Installation, Maintenance and Repair The technical work pertaining to Verifi includes, but is not limited to review and analysis of system performance reports to determine problem areas and develop resolutions. Coordinate problem resolution with other employees as needed always serving as the local liaison and first line of contact to the customer The technical work will include installation, preventive and scheduled maintenance, calibration, and emergency and service repair The technical work pertaining to Verifi admixture dispensing equipment (on truck) includes, but is not limited to installation, preventive and scheduled maintenance, calibration, and emergency and service repair Assist Field Sales Representatives in the winning and maintenance of customer contracts through building and maintaining professional relationships with customers Understand the impact of customer satisfaction to achieve corporate goals REQUIRED EDUCATION: High School Diploma PREFERRED EDUCATION: Associates Degree - Mechanical/Electrical Focus ADDITIONAL REQUIREMENTS: Possess a broad array of knowledge including computer systems configuration, mechanical systems, pneumatic systems, 12/24 volt DC electrical systems, and hydraulic system principals Ability to learn new technology and processes quickly Strong verbal and written communication skills with both colleagues and customers Organized and detail oriented, particularly with regard to maintaining records Hands on Electro-Mechanical aptitude Experience with hand tools, power tools, meters, gauges Experience in field service type work Working knowledge of the Ready Mix Concrete industry Able to lift 50 pounds Flexible work hours, overnight travel Ability to respond to short notice project work and emergency service Verifi is an expanding global SaaS and IoT technology company focused on the construction industry. Dedicated to connecting the physical world with intelligent software. We are revolutionizing the industrial construction space. We provide end-to-end solutions --from embedded sensors to cloud-based analytics --that help companies boost efficiency, ensure sustainability, and unlock actionable insights. We are building a supportive, high-performance, team to drive the next wave of digital transformation. Join us to build, scale, and innovate at the edge. - Verifi is a part of Saint-Gobain that provides one-of-a-kind opportunities for innovative problem solvers. We're one of only two companies in the world that is consistently recognized as both a top Global Employer and a Top 100 Global Innovator. But Saint-Gobain's remarkable story and culture of innovation begins with a team of nearly 200,000 creative, diverse and passionate team members collaborating across the globe. We are committed to our mission to improve lives because, every day, we witness the enormous impact of our efforts on the world around us. - - With a legacy dating back more than 360 years, Saint-Gobain offers employees the stability and security of a leading Global 500 corporation while operating like multiple small and agile start-ups, where entrepreneurial spirit, pioneering teamwork, and bold, forward-thinking ideas pave new paths. Saint-Gobain is a global company that designs, manufactures, distributes materials and services for the construction and industrial markets. - - Saint-Gobain provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Saint-Gobain is an equal opportunity employer of individuals with disabilities and supports the hiring of veterans. Applicants for roles based in Washington state or remote roles that would be worked from Washington state are encouraged to direct any concerns regarding the state’s Pay Transparency laws to the SGNA HR Compliance team at View email address on click.appcast.io . Certain locations require pay information be provided in job postings. Saint-Gobain aims to deliver a comprehensive Total Rewards package to support our employees’ wellbeing and help improve daily life for themselves and their families. We believe in the importance of pay transparency in what we offer potential candidates. Provided is the national pay range for this position which is $52,500 - $82,500 per year. However, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. - In addition to base salary, this position is eligible for an annual bonus. The targeted bonus amount is 8% of base salary based on company and individual performance measures. The Total Target Cash range (base pay and annual bonus) for this position, is $56,700 to $89,100. Bonus payments are part of variable compensation and by nature can vary based on company and individual performance and is not a guarantee. Saint-Gobain is committed to helping you and your family be well in all aspects of your life. Be Well. Be You brings together inclusive programs and meaningful resources to support all aspects of your physical, emotional, financial, and social well-being. Employees have the flexibility to choose the benefits that best fit their individual needs. Health and Well-being – Supporting your wellbeing, to thrive in life and work. Medical, Prescription Drug, Vision, and Dental Insurance Healthcare Saving Account and Flexible Spending Account options LiveWell Wellness Program Employee Assistance Program (EAP) Paid Time Off and Paid Parental Leave 401(k) with Company Match, Retirement Accumulation Plan (RAP) Cash Balance Pension Plan Company-provided Life Insurance, AD&D, Short-Term Disability Voluntary employee and dependent life insurance, Long-Term Disability, Critical Illness and Accident Insurance Additional Benefits – Helping shape the experience and impact you want Commuter Benefits Group Legal Identity Theft Protection Auto and Home Insurance Pet Insurance and Discounts Back-up Child and Elder Care PerkSpot Employee Discount Program Volunteer Day #J-18808-Ljbffr