Import Document Coordinator

IMPORT DOCUMENT PROCESSOR/FILE HANDLER – PRE-ENTRY

Job Summary:

This role is to handle the initial process of opening the customs entry file in the operations system which will involve data entry input of information and external communications with vendors and internal communication with both Entry Processors and Customer Service.

Core Responsibilities for Pre-File Handler:

• Receive electronic or hard copy documentation/manifest
• Track documents within system to see if file is already opened
• If file is not open enter all data into the system for a new file
• Attach EDI data to files
• Obtain Arrival notices from Steamship lines/Freight Forwarders
• Contact Vendors for missing paperwork to complete the file.
• Issue checks/electronic payments for collect charges due for release of shipments
• Process files within the time limit set in company SOP (prior to cargo arrival)
• Must be able to identify what documents are needed for release of the shipments.

What We Offer:

• Competitive base salary + commission/bonus structure
• Opportunities for growth in a global organization
• Flexibility and travel opportunities
• Supportive team environment with operational backing
• Health benefits, retirement plans, and paid time off