Call Center Team Lead — Elevate Customer Experience
Caesars Entertainment
Caesars Entertainment in Las Vegas is seeking a Call Center Assistant Manager to supervise the Call Center Agents within the Teleservices teams, ensuring guest interactions are friendly, professional and aligned with key performance metrics. You will guide performance, coach agents, and ensure adherence to standards in a dynamic environment. You will lead, develop and motivate a high-performing team, monitor service levels, and drive customer satisfaction by resolving issues and coaching agents #J-18808-Ljbffr Caesars Entertainment
Vacancy posted 1 day ago
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