Safety and Security Manager

Job Title

Knoxville TVA Employees Credit Union is a not-for-profit, Member-owned, and locally operated financial institution serving the financial needs of its communities of Membership.

Our Mission is to help Members grow financially.

Our Vision is to be Members' First Choice for all Financial Services.

We can achieve these goals through our commitment to providing excellent service to our membership and our communities. And it all starts with YOU! We are looking for a service-minded individual to join our team in order to continue to provide the high-quality service our members expect from us.

Our full-time team members enjoy a wealth of benefits including employer-paid medical and dental insurance premiums, competitive pay, and a 401(k) plan with an employer match. The great service we provide to our Members is reflected in our team environment and the professional development opportunities our positions offer. People Helping People is what we do every day.

Submit your application to us today and let us be the First Choice for your new career journey!

Knoxville TVA Employees Credit Union helps Members grow financially by offering a variety of accounts including: checking, savings and investments. Also offered are competitive loan rates on new and used autos and recreational vehicles, mortgages, personal loans and credit cards.

Benefits include:

• Employer-paid health and dental insurance monthly premiums
• Accrual of PTO Leave
• Employer-matched 401k, 50% match up to 6% of employee contributions
• Employer-paid Group Life Insurance and Long-Term Disability benefits
• Potential bonus up to 11% of average salary over the past year based on Credit Union-wide goals
• Paid Holidays and Paid Training
• The ability to help serve your local community through our mindset of People Helping People!

Primary responsibilities include:

• Overseeing compliance with federal regulations regarding safety and security procedures
• Minimizing the danger of violent crime and accidents against Credit Union employees and members
• Overseeing staff training for new hires and periodically thereafter regarding physical security and safety
• Overseeing investigations of known or suspected physical crimes against Credit Union property, staff and members
• Overseeing case file and evidence documentation to aid law enforcement with successful prosecution of those perpetrating physical crime against the Credit Union, staff, and members
• Completing reports or updates to management regarding open investigations
• Reviewing alarms and other security devices for adequacy and making recommendations for replacement and/or additional equipment
• Working with the Operational Services Director on ordering and installation of security and safety equipment for new branches and renovations
• Helping maintain inventory of Credit Union safety and security equipment
• Overseeing the inspection of all buildings and structures to identify potential fire and safety hazards and fire and safety code violations
• Overseeing the physical security program, including installation, maintenance and monitoring of surveillance and security equipment
• Monitoring surveillance and security systems and ensuring all issues are promptly addressed and resolved
• Overseeing onsite inspections are completed as recommended by building and safety codes
• Planning and recommending new equipment or system upgrades as needed
• Overseeing compliance with all current fire and safety codes, fire prevention procedures, and safety procedures
• Ensuring fire protection systems are tested and function properly, according to code
• Ensuring properties that store, handle and use hazardous materials comply with laws, codes and regulations
• Overseeing and revising the Emergency Response Plan as needed, including emergency response plans for all Credit Union locations
• Periodically reviewing fire code requirements, fire prevention information and safety information with Credit Union staff
• Overseeing periodic evacuation drills in accordance with the Credit Union's Business Continuity Plan
• Establishing and maintaining goals, objectives, benchmarks, accountability standards and rewards
• Completing required reports and records accurately and promptly
• Guiding and managing the Safety and Security department, including scheduling adequate staff to ensure efficient department operations, conducting performance reviews, coaching employees, maintaining efficient employee relations, and providing additional training, as needed
• Demonstrating dependability and a commitment to quality and flexibility to ensure department needs and Credit Union goals are attained
• Implementing and monitoring the budget for the department
• Monitoring department activity, including transactions, volume and errors
• Researching and solving staff and member questions and/or problems
• Following all Credit Union policies, procedures and regulations
• Representing the Credit Union in a professional manner (including but not limited to appearance, behavior and performance)
• Maintaining regular and predictable attendance
• Working cooperatively with others
• All other duties as assigned

Qualifications include:

• Bachelors' Degree in a related field from an accredited College or University preferred or an equivalent combination of education and experience
• Four years of job-related experience required; seven years of job-related experience preferred
• Individual must possess the knowledge skills and ability required to execute the essential functions in a satisfactory manner
• This position has management responsibilities. Is responsible for the overall direction, coordination, and evaluation of the Safety, Security, and Supplies Department. Carries out management responsibilities in accordance with the Credit Union's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems

Travel Required: Yes. Occasional travel required