Construction Operations Manager

Job TitleYour role will focus on project management, customer service, and ensuring smooth operations.BenefitsBonus based on performance, competitive salary, paid time off.We OfferCompetitive compensation package with performance-based bonuses, gain industry knowledge, leadership training, and access to a network of successful franchisees and corporate support, lead a team, build strong client relationships, and drive business growth in a fast-paced and rewarding industry, be part of a fast-expanding company with ample room for professional advancement, this is not a desk job. We trust our employees to structure their days more efficiently around client meetings and site visits. This role is ideal for those who thrive in a hybrid remote environment and prefer hands-on work over a rigid 9-to-5 routine.Job SummaryYour role will focus on project management, customer service, and ensuring smooth operations.Here's What A Typical Day Might Look LikeMorning check-in: review the project schedule and ensure all crews are prepared for the day's tasks. Communicate with vendors to confirm material deliveries. Client communication: check in with homeowners to provide updates on ongoing projects, address questions, and ensure their satisfaction throughout the process. Midday operations: handle material orders, manage change orders, and monitor project budgets to ensure everything stays on track. Recruit, schedule, and oversee installation crews as needed. Problem-solving: address unexpected issues, such as material delays or customer concerns, and work with your team to resolve them quickly and efficiently. Daily wrap-up: review progress reports, evaluate upcoming priorities, and plan your next day to ensure smooth operations.QualificationsConstruction operations experience: experience in project management or operations, ideally in construction, renovation, or a related field. Leadership and organizational skills: ability to recruit and manage installation crews, coordinate with vendors, and oversee multiple projects at once. Customer-centric approach: strong interpersonal and communication skills to build trust and manage client relationships effectively. Tech-savvy: comfortable using different software to manage project schedules, generate reports, and track client interactions. Problem-solving ability: skilled at handling unexpected challenges, from material delays to customer concerns, and finding quick, practical solutions. Valid driver's license and reliable transportation for client visits and on-site management. Must be able to relocate to franchise location (if not currently local).Company OverviewFounded with a vision to make siding installation a more streamlined, stress-free, and fair-priced experience for homeowners, Ideal Siding has rapidly expanded to 75 locations across the U.S. and Canada, becoming one of North America's fastest-growing home renovation companies. With our streamlined processes and deep expertise in home renovations, we offer customers seamless project management from initial consultation to final delivery. This same focus extends to our team, where we prioritize professional development and create opportunities for long-term growth.Company Purpose/MissionOur mission is that every homeowner in North America has access to reliable, affordable, and professional siding renovation services. Our commitment to innovation, customer satisfaction, and franchisee success sets Ideal Siding apart.Company ValuesOpenness – transparency, communication, and accountability are what fuels us! We are very honest with homeowners and crews and never hide important information. Helpfulness while keeping high standards and affordable pricing. Our model involves very low overhead and a lot of best practices about what works best today, which helps us to find an ideal solution for the customer. Hard work – this is our secret sauce. We strive to work harder than our competitors.Compensation: $75,000.00 - $90,000.00 per yearIdeal Siding® is the fastest-growing siding company in North America. We have gathered experience from over a dozen successful siding companies and found a way to improve customer service, labour wages and the price that the homeowner is paying to get the siding replaced.We're more than a fast-growing franchise; we're a collective of skilled professionals who share a dedication to excellence, collaboration, and a vision for what siding can mean to our clients and communities. We're passionate about every project, from small repairs to high-end renovations, because we know that the work we do transforms homes and enhances lives.We know that our success is built on the dedication and talent of each team member. That's why we're committed to creating a workplace where you're valued, supported, and encouraged to bring your best every day.Ideal Siding is committed to providing a workplace free from discrimination or harassment. We expect every member of our community to do their part to cultivate and maintain an environment where everyone has the opportunity to feel included, and is afforded the respect and dignity they deserve. Decisions related to hiring, compensating, training, evaluating performance, or terminating are made fairly, and we provide equal employment opportunities to all qualified candidates and employees. We examine our unconscious biases and take responsibility for always striving to create an inclusive environment that makes every employee and candidate feel welcome.