Unit Service Coordinator

Job Description Summary: This position is responsible for coordinating patient activities on a nursing or procedural unit including service excellence, equipment/supply management, and tasks as assigned to promote throughput. This role may perform department support duties such as timekeeping, schedule entry, data collection and charge reconciliation. Responsibilities and Duties 40% – Service Excellence. Anticipates needs of patient/family and internal customers, proactively addressing needs – including, but not limited to wheelchair discharges, rounding (i.e., environmental, nutrition, safety and service) and cleaning unit work areas. Assists public and professional staff as necessary including way finding. Relays information to unit associates as appropriate. Acts as liaison between unit and ancillary departments. 20% – Department Support Duties. Provides support for assigned unit – including but not limited to Kronos/timekeeping, point of care scanning, copying and entering schedules into electronic format, and tracking/entering data related to unit staffing. Orients new staff to unit workflow. Assigns staff to nurse call system. 15% – Throughput. Communicates with patient care staff and other units to keep patient flow moving in a timely and efficient manner. Assists nursing staff with admissions, discharges, and transfers. 15% – Equipment/supply management and charge reconciliation. Proactively orders/maintains equipment and stock supplies. Coordinates identification, monitoring, and removal of all equipment alleviating potential clutter in clinical hallways. Tracks orders for telemetry and enters patient data in telemetry system. Orders supplies for nursing units. Performs charge verification/reconciliation. Coordinates identification, inventory, and maintenance of IT equipment including Vocera hardware, iPad for MyChart Bedside, and/or pagers. 10% – Additional Duties. Will perform additional duties as requested by department leadership. As a High Reliability Organization (HRO), responsibilities require focus on safety, quality and efficiency in performing job duties. Minimum Qualifications High School or GED (Required) Additional Job Information Work Shift: Day Scheduled Weekly Hours: 40 Department: Medical Unit 1 Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all persons in all aspects of the associate‑employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment. #J-18808-Ljbffr Berger Health System