Business Planning Manager

Business Planning ManagerAt AMD, we believe technology can change lives for the better. It can heal us, entertain us, and make us more connected, productive, and understanding of the world around us. And we're looking for talent who feel the same: people who want to leave the planet better than they found it, those who don't shy away from humanity's challenges but are determined to help solve them.AMD is powering the next generation of supercomputing, high-performance computing, cloud, and AI. Whether you're designing next-gen processors, enabling AI breakthroughs, or creating go-to-market plans, every role at AMD contributes to something bigger — technology that moves the world forward.Job Role and Responsibility: AMD, Inc., is hiring Business Planning Manager to maintain and utilize business intelligence tools across company applications. Oversee the optimization of Salesforce solutions to support business objectives. Administer the configuration, customization, and ongoing maintenance of Salesforce solutions. Track and resolve PROD issues in a timely manner. Oversee the Support Tickets and provide support to L1 Team in resolving cases. Handle user and license management, security settings, and integrate third-party tools like PeopleGlass.ai/Sales.ai. Design and build business intelligence automation systems (flows, approval processes) to streamline operations and eliminate bottlenecks. Orchestrate seamless Salesforce releases, including testing, deployment strategies, and enhancement implementation. Create and maintain custom objects, fields, record types, and reports. Ensure data integrity through validation rules and maintain clean records. Train and mentor users across departments to enhance their Salesforce experience and maximize utilization. Optimize business workflows, dashboards, and leverage tools like Einstein Bots for enhanced automation and customer interactions. Drive efficiency and business success through continuous Salesforce enhancements and improvements. Build reports and dashboards to continuously monitor data quality and integrity and assist users with report design and management.Multiple openings. Degree required.Master's degree or foreign equivalent in Business Administration, Business Analytics, Data Analytics, Information Technology, or related field.Position requires experience in the following:Administering Salesforce solutions and applications;Configuring security and access permissions;Web technologies: HTML5 and CSS3;Data migration and integration;MS SQL server and SQL;Data analysis and reporting; andSalesforce, Sales Cloud, and Service Cloud configuration and administration.Experience may be gained through graduate-level coursework, research, or internship experience.AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law. We encourage applications from all qualified candidates and will accommodate applicants' needs under the respective laws throughout all stages of the recruitment and selection process.AMD may use Artificial Intelligence to help screen, assess or select applicants for this position. AMD's "Responsible AI Policy" is available here.This posting is for an existing vacancy.