OT Engineer

Job DescriptionJob DescriptionJob SummaryThe Technology Engineer – Operational Technology (OT), within the Critical National Infrastructure (CNI) group, provides direct support to the Transmission and Distribution (T&D) organization and reports directly to the SCADA Senior IT Supervisor. The position requires an individual with a strong understanding of Operational Technology and extensive hands-on experience administering a broad range of cybersecurity tools and platforms.The Technology Engineer – OT participates throughout the full technology lifecycle, including the design, configuration, development, documentation, and testing of Operational Technology solutions to satisfy business and technical requirements, with a focus on application reliability and cybersecurity hardening. The role is responsible for the day-to-day administration, technical support, troubleshooting, maintenance, upgrades, patching, database and display performance, and overall health of cybersecurity tools operating within clustered UNIX, Linux, and Microsoft Windows Server environments.The Technology Engineer also supports compliance with applicable North American Electric Reliability Corporation (NERC) Critical Infrastructure Protection (CIP) standards, as well as recognized frameworks such as ISO standards and the NIST Cybersecurity Framework (CSF), by assisting with the implementation, monitoring, and maintenance of cybersecurity controls for Bulk Electric System (BES) Cyber Systems.Job ResponsibilitiesWorking knowledge of AutoCAD display functions with experience supporting drawing review, design updates, and display maintenance activities.Assists compliance leads and subject matter experts in maintaining NERC CIP compliance by supporting technical controls, documentation, reporting, and audit preparation activities.Provides 24x7 support during storm events, emergency situations, and suspected cyber security activities. Work hours may be adjusted as required to maintain continuous operational coverage for Transmission and Distribution systems.Design, configuration, development, documentation and testing of operational technology solutions to meet business or technology requirements from application reliability and cyber security hardening perspectiveEvaluation of existing technology solutions to determine fit for purpose for the new business or technology requirements.Collaboration with other individuals to ensure proper integration of the new technology solution with the existing technology solutions.Analysis of end user's needs, business and technology requirements. Translation of these requirements into technology solution capabilities and design.Maintain and operate Industrial Defender, Dragos, CyberArk, and CA/PKI cybersecurity solutions to ensure secured CNI environments.Implement security tools, policies, and procedures in conjunction with thecompany's cybersecurity requirements.Support all LI Transmission Operations platforms (SCADA EMS) and DistributionOperations platforms (DSCADA), and associated applications such as data historians, APIs and web-based GUIs.Support CNI (Critical National Infrastructure) in data centers and remote control centers including network devices and services (e.g., routers, switches, firewalls, servers, etc.), including maintenance and installations such as equipment racking, power/cable management and repair/replacement of failed equipment and/or components.Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations.Provide Transmission and Distribution (T&D) Teams internal customer support and troubleshooting to resolve issues, liaising with product vendors and other IT personnel for problem resolution.Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the environment.Participate on project teams for future CNI applications, infrastructure upgrades and new technology deployments to ensure compliance with CNI principles, IT policies and NERC-CIP standards.Participate in 24x7 rotational, off-hours standby support coverage for the CNI systemsRequired Qualifications:Bachelor's degree in Computer Science or a technology related field and 4 years ofIT/Operational Technology (OT) experience or an advanced degree in a technology related field and 4 years of IT/Cybersecurity related experience; In lieu of a degree, 8 years of IT Infrastructure/Network Support experience including at least 4 years ofActive Directory, Backup and Recovery and/or Regulatory Compliance experienceCompetency with network security and information security concepts and technologiesUnderstanding of TCP/IP and LAN/WAN connectivityDemonstrated knowledge of Information Technology principles includingInfrastructure support, system administration, application support and/or application development techniques.Demonstrated ability to troubleshoot and make recommendations using criticalthinking, sound judgment, and decision making processes and techniques in a fast paced, mixed technology environmentDesired Qualifications:Experience with mission critical technology solutionsDemonstrated knowledge of VMWare or similar solutionsExperience with monitoring, network diagnostic and network analytics toolsKnowledge of scripting, programming concepts and methodologiesCisco certifications - CCNP Security, Cyber Ops Associate, CCNP Datacenter,CCNP Routing and Switching, Certified Information Systems Security Professional(CISSP)Experience documenting technical solutions or business and system process flowtechniques using applicable methods such as engineering drawings, UML (e.g. UseCase Diagrams, Activity Diagrams, Entity Relationship Diagrams) etc.Ability to troubleshoot and make recommendations using critical thinking, soundjudgment, and decision making processes and techniques in a fast-paced, mixedtechnology environment