Eligibility Specialist III

Overview As an Eligibility Specialist, you will determine initial and continuing eligibility for public assistance benefit programs such as Medi‑Cal, CalFresh, and CalWORKs to assist community members in need. Responsibilities Gather personal information from applicants and beneficiaries through face‑to‑face interviews, telephone contact, or mailed correspondence and enter the information into multiple computer systems. Process initial applications, monitor and administer an assigned caseload, field customer phone inquiries, and perform other specialized work as assigned. Handle a high volume of deadline‑driven work while complying with changing State and Federal regulations and procedures. Field customer phone inquiries and provide excellent customer service. Work Schedule Work 37.5 hours per week, with the option of a flex‑schedule and potential upcoming opportunities to work remotely 1–2 days per week (depending on the position). Ethical Challenges Granting Medi‑Cal for clients requesting abortions Granting Medi‑Cal to minors without their parents' knowledge Clients with AIDS and other communicable diseases Clients who have substance abuse dependency Clients who are domestic violence victims Clients who are mentally ill Clients with felony convictions Homeless individuals and families Elderly and/or disabled clients in long‑term care facilities Mandatory reporting of child and adult abuse Clients whose lifestyle, culture, and/or values may be significantly different than your own Benefits Competitive salary commensurate with education and experience Work‑life balance with flexible scheduling Safe, beautiful community environment Caring, empathetic, supportive work family #J-18808-Ljbffr Colusa Inc