Procurement Operations Specialist

Job Description

Job Description

Job Description
Title: Procurement Operations Specialist
Location: RTP, NC or Cambridge, MA. Hybrid 3 days a week in office (Tue-Wed-Thu).
Duration : 12 months

Qualification Requirements

• Education: Bachelor's degree in Business, Finance, Operations, or a related field, or equivalent combination of education and relevant work experience.
• Experience: Over 36 months
• Languages: English

Specific Requirements
Experience

• 3 to 5 years of relevant experience in the pharmaceutical, biotechnology, finance, procurement, or related industries.
• Experience in Contract lifecycle management (CLM)
• Experience managing Procure-to-Pay (P2P) processes and purchase order administration.
• Experience with Oracle iProcurement, Coupa and purchase order management.
• Experience working with external workforce management systems (e.g., Fieldglass) is preferred.

Technical Skills

• Advanced proficiency in Microsoft Excel and PowerPoint.
• Experience using Tableau or PowerBI for reporting, analytics, and data visualization.
• Ability to analyze complex data and translate findings into actionable recommendations.

Professional Skills

• Strong analytical, critical thinking, and problem-solving skills.
• Excellent time management, organizational, and prioritization abilities.
• Highly action-oriented with the ability to adapt quickly to changing business needs and priorities.
• Demonstrated ability to build and maintain productive relationships with stakeholders across functions.

Key Responsibilities
Contract Management

• Manage the end-to-end contract lifecycle in partnership with business owners, including contract creation, approval, execution, renewal, amendment, and termination.
• Ensure contracts comply with company policies, legal requirements, and regulatory standards.
• Collaborate with Legal, Procurement, Finance, Compliance and business stakeholders to resolve contract issues and align contractual terms with business objectives.
• Maintain contract records and documentation within contract management systems and repositories.
• Support contract audits and ensure documentation is complete, accurate, and readily accessible.
• Identify opportunities for process improvements, cost savings, and risk reduction within contract management activities.

Procure-to-Pay (P2P) Process Management

• Manage the end-to-end Procure-to-Pay (P2P) lifecycle, from request intake through purchase order creation and closure.
• Create, review, and process requisitions to open purchase orders accurately and in accordance with company procurement policies and procedures.
• Coordinate contract signature workflows, ensuring all required approvals and signatures are obtained in compliance with company signing authority guidelines.
• Partner with internal stakeholders, suppliers, Procurement, and Accounts Payable teams to ensure timely invoice processing and payment.
• Manage purchase order closeout activities in alignment with procurement policies and operating procedures.
• Initiate and process purchase order amendments and change orders to support evolving business requirements.

Procurement Operations and Continuous Improvement

• Support and drive continuous improvement initiatives for the Procurement Support Hub and broader procurement processes.
• Develop, maintain, and update process documentation to improve efficiency, consistency, and compliance.
• Maintain accurate documentation and records to support internal and external audit requests.
• Identify opportunities to improve operational effectiveness, streamline workflows, and enhance stakeholder experience.

External Workforce and Fieldglass Management

• Manage the external workforce lifecycle, including intake, Statement of Work (SOW) creation, review, approval, and maintenance.
• Monitor approval workflows and proactively engage stakeholders to ensure timely execution of contracts and SOWs.
• Support contract renewals and extensions to ensure continuity of services and workforce resources while minimizing business disruption.

Reporting and Operational Support

• Maintain contract and budget trackers to ensure transparency and data accuracy.
• Track, analyze, and report key performance metrics, including cycle times, service-level agreements (SLAs), and compliance measures.
• Manage Procurement Support Hub intake requests and mailbox activities, responding within established service standards using approved templates and processes.

Confidentiality
Handle confidential and sensitive business information with the highest degree of professionalism, discretion, and integrity.