Field Service Technician - Production Print

Overview Are you mechanically inclined and excited about establishing a growth‑oriented career? Join Konica Minolta as a Field Service Technician to demonstrate your mechanical aptitude and grow your skills in our wide breadth of technologically advanced products and services. Join us now and receive a $1,500 sign‑on bonus! Responsibilities Perform maintenance and repairs on Konica Minolta products to include technical diagnostics, break/fix, installation, hardware removal, and troubleshoot connectivity. Use and maintain a variety of tools and gauges to repair and diagnose production machinery. Drive to customer sites within assigned territory, track inventory supply and keep customers informed on scheduling. Develop professional customer relationships and maintain a high level of customer satisfaction. Demonstrate progress in technical abilities, troubleshooting techniques, and productivity. Log service visits and document updates for each client account. Collaborate with the Account Management team to help resolve customer issues. Qualifications Pass background, security, and drug test. Position requires use of personal car, eligible for vehicle maintenance compensation program. Must have reliable transportation and a valid driver's license. Ability to lift up to 50 pounds. Minimum of a high school diploma or GED required. Technical school training preferred. 2+ years of experience related to technical/repair of business equipment. Certified on N+ or equivalent. Additional IT certifications or training are a plus. For internal applicants: Konica Minolta internal certifications on Outward Associate, Outward Professional, Outward Expert – Color, Outward Expert – Production Print, Production Print Foundations Virtual Classroom, Fiery and/or Creo working knowledge and Certification. Benefits Hands‑on and computer‑based training on current and upcoming technology products & services. Exposure to IT networks and services with career growth opportunities. Competitive car allowance program and paid mileage. Company provided laptop and phone. Inclusive and flexible workplace environment that highly values sharing of new perspectives. Comprehensive benefits package including paid holidays, vacation, medical/dental, 401(k), employee assistance, and tuition reimbursement programs. Equal Opportunity Employer Statement Konica Minolta is an equal‑opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status, or any other characteristic protected under applicable law. #J-18808-Ljbffr Konica Minolta Business Solutions