Communications Specialist

Job Type:Regular

Plains is an industry-leading transportation and midstream provider specializing in transportation, storage, processing and marketing solutions for crude oil. We own an extensive network of pipeline transportation, terminalling, storage and gathering assets in key oil producing basins and transportation corridors and at major market hubs in the United States and Canada. The company is headquartered in Houston, Texas.

We’re on the lookout for passionate self‑starters who thrive in fast‑moving, collaborative, and innovative environments.

Job Purpose/Summary  

The Communications Specialist is an experienced communications professional who helps shape and execute Plains’ communications strategy across external, digital and internal channels. As part of a small but high-performing team, the role offers breadth, visibility and ownership, with opportunities to contribute across nearly every aspect of the communications function.

This role serves as a trusted communications partner, helping advance business   objectives , strengthen stakeholder   relationships   and   protect   the company’s reputation. The successful candidate is equally comfortable supporting crisis response,   managing digital channels,   identifying   new opportunities to elevate Plains’ profile ,   developing executive   messaging   and   advising internal partners .  

The role is best suited to someone who enjoys   operating   as a communications generalist with an external   focus ,   and   is energized by the opportunity to work across a wide variety of business issues.   The ideal candidate is a highly collaborative self-starter who thrives in a fast-paced environment, exercises sound judgment,   navigates ambiguity with confidence and takes initiative to solve problems before they arise.  

Job Responsibilities  

While this role touches many areas, priority focus includes:  

• External   C ommunications  

• Lead crisis communications preparedness   f or incidents and crisis situations, including planning, training, message   development   and   exercises.  

• Support communications response during incidents and reputation-sensitive situations, coordinating closely   a cross the organization to ensure   timely ,   accurate   and effective communications.  

• Manage media inquiries and support strategic engagement with journalists, industry   groups   and other external stakeholders.  

• Partner   across the organization   to develop and/ or   align messaging and communications strategies for stakeholder, regulatory and public-facing activities.  

• I dentify   opportunities to strengthen Plains’ reputation through thought leadership, industry advocacy, stakeholder   engagement   and proactive communications initiatives.   

• Digital & Brand Communications  

• Maintain   accurate ,   engaging   and strategically   aligned   web site   content   that supports   business   priorities.  

• Manage Plains’ social media presence, developing   content   and monitoring analytics to enhance engagement and support corporate   objectives .  

• Uphold and refine Plains’ brand standards, ensuring consistency across communications materials and digital channels.  

• Partner with internal and external creative resources to develop visual,   multimedia   and digital content aligned with Plains’ brand and messaging priorities.  

• Evaluate emerging technologies, AI   tools   and digital trends to improve efficiency, strengthen stakeholder   engagement   and enhance communications effectiveness.  

• Internal   C ommunications  

• Collaborate   with the internal communications   lead   to   support   company-wide communications initiatives including town halls, executive messages, newsletters, intranet   content   and employee engagement campaigns, as business needs and team priorities   require .  

• Develop communications materials that help leaders effectively cascade information throughout the organization.  

• Help define and promote communications best practices ,   templates, brand   resources   and   other shared   communications assets.  

What Success Looks Like  

• Anticipates communications   needs   and proactively develops solutions before issues arise.  

• Builds   trusted   relationships across the business and is sought out for communications counsel.  

• Delivers high-quality work quickly, accurately and with minimal oversight.  

• Demonstrates sound judgment in high-pressure and time-sensitive situations.  

• Identifies   opportunities to strengthen Plains’ reputation and improve communications effectiveness.  

• Embraces new   technologies and continuously seeks ways to improve how work   is executed .  

Experience  

• 7-12  years of progressive experience in corporate communications ,   public affairs, public relations, journalism, agency   communications   or   a related   field.  

• Experience supporting crisis communications ,   media relations, issues management or reputation management activities .   

Knowledge & Skills  

Required  

• Experience supporting crisis communications, issues management and media relations activities.  

• Excellent writing ,   editing   and verbal communication skills , with strong   attention to detail   and the   ability to translate complex topics into clear, compelling narratives.  

• Strong business judgment and ability to navigate sensitive situations with professionalism and discretion.  

• Experience managing digital communications channels, including websites and social media platforms.  

• Proven ability to manage multiple priorities, work under   pressure   and deliver high-quality results quickly and accurately.  

• Strong relationship-building skills and the ability to influence and collaborate across functions and organizational levels.  

Preferred  

• Experience in energy, utilities, transportation, industrial,   infrastructure   or other capital-intensive industries.  

• Experience supporting communications for a publicly traded company,   including investor-facing, regulatory   or corporate reputation initiatives.  

• Familiarity with incident command systems (ICS), emergency response   communications   or crisis preparedness programs.  

• Familiarity with Adobe Creative Suite, Canva, video production   tools   or   other creative platforms.  

• Knowledge of digital   analytics tools and emerging   AI applications in communications.  

Behaviors & Expectations  

Drives Results  

• Demonstrates strong ownership and accountability,   proactively   identify ing   opportunities,   solvi ng   problems   and improv ing   outcomes.  

• Works quickly and independently   while   maintaining   exceptionally   high standards   for quality and accuracy.  

A dapt s  

• Remains   composed , resourceful   and solutions-oriented in dynamic environments.  

• Embraces change,   innovation   and new ways of working .  

• Learn s   quickly and adjusts priorities as business needs   evolve .  

Serves  

• Approaches   work with a collaborative, service-oriented mindset.  

• Builds   strong relationships and   earns   trust through responsiveness,   reliability   and sound judgment.  

• Seeks feedback and continuously   refines   work to improve quality and impact.  

Demonstrates Integrity  

• Models   professionalism,   discretion   and ethical conduct.  

• Exercises sound judgment when handling sensitive information and high-profile issues.  

• Acts with   transparency ,   accountability   and respect in all interactions .    

#Plains

At Plains, our employees are our most valuable asset. Hard work is rewarded with competitive compensation and a top-tier benefits program designed to keep our employees safe, healthy and happy. We work hard to deliver the best results to our stakeholders, and we also respect our employees' need for personal and family time, which is reflected in our benefits program .

We are proud to be an Equal Opportunity Employer . We are committed to providing employment opportunities to all qualified individuals, without regard to age, race, color, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, veteran status, genetic information, disability, or any other characteristic protected by federal, state, or local law. Applicants with disabilities can request accessible formats, communication supports, or other accessibility assistance by contacting View email address on apply.j-vers.com .

Salary details estimated by job boards such as Indeed, Glassdoor, and LinkedIn do not represent Plains’ compensation structure. We thank all candidates for their interest; however, only those selected for an interview will be contacted. 

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