Clinical Consultant II

Job Summary:
Serves as part of a consultant team to ensure the alignment, buy-in, and coordination of diverse stakeholders to drive successful initiatives and projects within clinical settings within a technical area or workstream. Provides insight and supports the development and implementation of clinical initiatives, systems, and/or processes to a desired future state. Supports clinical or care delivery strategy and organizational alignment and prioritization of clinical initiatives by evaluating performance metrics. Manages projects or project components under the guidance of team members, participates in change management activities, and performs data analyses in support of care delivery or clinical initiatives. Supports compliance of work activities by adhering to relevant policies and procedures.
Essential Responsibilities:

• Pursues effective relationships with others by sharing resources, information, and knowledge with coworkers and members. Listens to, addresses, and seeks performance feedback. Pursues self-development; acknowledges strengths and weaknesses based on career goals and takes appropriate development action to leverage / improve them. Adapts to and learns from change, challenges, and feedback; demonstrates flexibility in approaches to work. Assesses and responds to the needs of others to support a business outcome.
• Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; follows procedures and policies, and applies data and resources to support projects or initiatives with limited guidance and/or sponsorship. Collaborates with others to solve business problems; escalates issues or risks as appropriate; communicates progress and information. Supports the completion of priorities, deadlines, and expectations. Identifies and speaks up for ways to address improvement opportunities.
• Serves as part of a consultant team under the guidance of more senior team members to ensure the alignment, buy-in, and coordination of diverse stakeholders to drive successful initiatives and projects within care delivery or clinical settings within a technical area or workstream by identifying and ensuring representation and inclusion of appropriate stakeholders and team members; building rapport and partnerships with stakeholder teams, third party vendors, and management to produce results that are outcome driven; working with stakeholders to develop goals and set the prioritization of deliverables; communicating tough issues to stakeholders while maintaining an independent perspective; and preparing written materials and presentations for management and other key clients.
• Develops requirements for clinical, process, or system solutions within assigned technical area(s) by working with stakeholders and cross-functional teams as appropriate; leveraging requirements gathering methodologies to identify clinical, functional, and non-functional requirements; and assisting in the development and documentation of case studies to assess the costs, benefits, and ROI of proposed solutions.
• Provides insight and supports the development and implementation of clinical initiatives, systems, and/or processes to a desired future state by maintaining a working understanding of how current processes impact clinical operations across one or more technical areas; mapping current state against future state processes; identifying the operational impact of requirements on upstream and downstream solution components; and identifying and validating value gaps and opportunities for process enhancements or efficiencies.
• Supports clinical or care delivery strategy and organizational alignment and prioritization of clinical initiatives by evaluating performance metrics, standards, and methods to establish success; working with multiple stakeholders, often with competing/conflicting objectives, to ensure cohesive and reachable metrics; and executing assigned initiatives to ensure delivery of measurable results and alignment with strategic objectives.
• Serves as an advocate of continuous learning and professional development by building a working knowledge of industry practices, standards, and benchmarks; attending and participating in roadshows, conferences, and speaking events; supporting the ongoing enhancement and innovation of clinical consulting practices, standards, and methods across KP; and serving as an advocate to ensure continuous learning and improvement is championed as a people strategy.
• Manages projects or project components under the guidance of team members by coordinating stakeholder contacts; recommending or assigning team resources based on project needs and team member strengths; consulting in the development, analysis, and management of project plan; coordinating project schedules and resource forecasts; proactively monitoring and identifying project or clinical initiative risks, issues, and trigger events; and resolving or escalating risks or issues as appropriate.
• Participates in change management activities associated with care delivery or clinical initiatives by engaging stakeholders to obtain support and buy in for changes; using appropriate change management methods and approaches; and ensuring stakeholders understand intent and purpose, and support a culture of change.
• Performs data analyses to support care delivery or clinical initiatives by using appropriate data analysis tools and approach to assess performance; deploying suitable data gathering and analysis methods (e.g., process observation, hard data, etc.); and conducting analyses and performing experimental tests to evaluate the effectiveness of clinical solutions.
• Supports compliance of work activities by adhering to KP, departmental, and/or clinical policies and procedures.

Knowledge, Skills and Abilities: (Core)

• Ambiguity/Uncertainty Management
• Attention to Detail
• Business Knowledge
• Communication
• Critical Thinking
• Cross-Group Collaboration
• Decision Making
• Dependability
• Diversity, Equity, and Inclusion Support
• Drives Results
• Facilitation Skills
• Health Care Industry
• Influencing Others
• Integrity
• Learning Agility
• Organizational Savvy
• Problem Solving
• Short- and Long-term Learning & Recall
• Teamwork
• Topic-Specific Communication

Knowledge, Skills and Abilities: (Functional)

• Applied Data Analysis
• Conflict Resolution
• Managing Diverse Relationships
• Service Focus

Minimum Qualifications:

• Bachelors degree in Nursing, Health Care, Public Administration, Public Health, Statistics, Science or a directly related field OR Minimum three (3) years experience in clinical operations or a health care environment.

Preferred Qualifications:

• One (1) year of experience consulting in a large multi-hospital system.
• One (1) year of experience working with outpatient/ambulatory service line optimization.

Primary Location: California,Pasadena,Walnut Center - Regional Offices
Scheduled Weekly Hours: 40
Shift: Day
Workdays: Mon, Tue, Wed, Thu, Fri
Working Hours Start: 08:30 AM
Working Hours End: 05:30 PM
Job Schedule: Full-time
Job Type: Standard
Worker Location: Flexible
Employee Status: Regular
Employee Group/Union Affiliation: NUE-SCAL-01|NUE|Non Union Employee
Job Level: Individual Contributor
Department: Regional Offices - Pasadena - Rgnl Mg Admn-Oper Development - 0806
Pay Range: $74800 - $96690 / year Kaiser Permanente strives to offer a market competitive total rewards package and is committed to pay equity and transparency. The posted pay range is based on possible base salaries for the role and does not reflect the full value of our total rewards package. Actual base pay determined at offer will be based on labor market data, internal alignment, and a candidate's years of relevant work experience, education, certifications, skills, and geographic location.
Travel: Yes, 25 % of the Time
Flexible: Work location is on-site at a KP location, with the flexibility to work from home. Worker location must align with Kaiser Permanente's Authorized States policy. Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status. For jobs where work will be performed in unincorporated LA County, the employer provides the following statement in accordance with the Los Angeles County Fair Chance Ordinance. Criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

• Consistently supports compliance and the Principles of Responsibility (Kaiser Permanente's Code of Conduct) by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable federal, state, and local laws and regulations, accreditation, and licensure requirements (where applicable), and Kaiser Permanente's policies and procedures.

• Models and reinforces ethical behavior in self and others in accordance with the Principles of Responsibility, adheres to organizational policies and guidelines; supports compliance initiatives; maintains confidences; admits mistakes; conducts business with honesty, shows consistency in words and actions; follows through on commitments.

• Job duties with at least occasional or possible access to: (1) patients, the general public, or other employees; (2) confidential protected health information and other confidential KP information (including employee, proprietary, financial or trade secret information); (3) KP property and assets, for example, electronic assets, medical instruments, or devices; (4) controlled substances regulated by federal law or potentially subject to diversion.