Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I opened my agency in 2023 and currently lead a team of six. Before becoming an agent, I worked as a team member, which gave me valuable experience and a strong understanding of what it takes to build a successful agency and support customers effectively.

I’m a graduate of Western Michigan University and am proud to balance a rewarding career with family life. Building strong relationships and creating opportunities for others to succeed are important values both personally and professionally. Our agency is actively involved in the community and believes in giving back and supporting the people and organizations around us.

We offer PTO, paid holidays, a 401(k), health benefits, licensing reimbursement, and a strong commitment to work-life balance. We believe in creating an environment where team members can grow professionally while enjoying a rewarding career.

We are competitive, goal-oriented, and hold each other accountable while supporting one another along the way. We celebrate wins, learn from challenges, and continuously push ourselves to improve. I’m looking for someone with a winner’s attitude who is hardworking, motivated, competitive, and coachable. If you thrive in a fast-paced environment and enjoy being part of a team that is focused on growth and success, this could be a great fit for you.

ROLE DESCRIPTION:
Cameron Barnes - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

 
RESPONSIBILITIES:  

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:  

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.