Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License Reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Our legacy agency first opened in July 1994, and in August 2016 we expanded with a second office. Today, we have a seasoned team of nine at our original location and six at our second — together bringing nearly 150 years of combined State Farm experience. Before becoming an agent, I spent five years in public accounting as a CPA, and that background still shapes the analytical, service-focused approach we bring to our customers. 

I attended the University of Detroit and served as President of the PKT fraternity Alumni Association for a decade. I’m married with five grown children, and supporting young people has always been meaningful to me. Each year, I present the dangers of distracted driving to newly licensed drivers at Royal Oak Shrine High School, a community outreach effort I feel strongly about.

We offer a 401k with match, health benefits, licensing reimbursement, and plenty of flexibility to support a healthy balance between work and life. We're looking for relational, friendly and sharp candidates — team members who enjoy working collaboratively and bringing their best each day. 

For someone who wants to learn from an experienced group and contribute to a long-established, well-respected agency, this is an exceptional place to grow your career.

ROLE DESCRIPTION:
David Arce - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.