Desktop Support Technician

$20 - $30 per hour

Insight Global

Job Description Experience supporting end users in a business environment across both software and hardware issues ● Hands-on experience with identity and access support, including account provisioning, troubleshooting, MFA, SSO, or access-related workflows ● Familiarity with Okta or a comparable identity platform used for authentication and access management

Experience supporting macOS and Windows 11 environments
Familiarity with endpoint-management platforms such as Jamf Pro, Microsoft Intune, or

similar tools ● Experience with Google Workspace administration or end-user support Targeting $20-30 an hour and onsite 5 days a week. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to View email address on click.appcast.io learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: Skills and Requirements Experience supporting an Okta environment with MFA, Okta Verify, device posture, or conditional access controls ● Familiarity with laptop deployment, hardware lifecycle management, and endpoint inventory processes ● Experience with Apple Business Manager, device enrollment workflows, or mobile- device management concepts

Familiarity with Freshservice or another ticketing platform
Exposure to security-minded support practices, including least privilege, access reviews,

and secure endpoint configuration

Basic scripting or automation experience using Bash, PowerShell, or similar tools
Experience supporting collaboration and conferencing technologies in an office

environment Insight Global

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Vacancy posted 2 days ago

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