Chief Financial Officer

Reporting to the Chief Operating Officer (COO), the Chief Financial Officer (CFO) directs START’s financial management and activities in support of the strategic mission and in compliance with policies, laws, standards, and regulations.

The CFO serves as a strategic and operational leader and specifically oversees all the organization’s financial functions and areas. The CFO directs the management of these various areas, ensuring that all programs and initiatives are integrated and effective in supporting the overall mission, goals, and financial objectives of the organization.

The CFO serves as a strategic partner and resource to ensure that START’s financial policies and expenditures align with its mission, vision, and guiding principles to foster Innovation, ensure Equity, center on Compassion, and design for Sustainability.

Essential Functions

Financial Oversight

• Serve as an internal consultant, advisor, and business partner to the executive and senior leadership teams to drive the company’s financial planning to create and establish yearly financial objectives that align with the organization’s goals.
• Provide insight and recommendations to both the short-term and long-term growth plan of the organization.
• With the Chief Development Officer and General Counsel, develop and oversee START’s enterprise risk management plan. Contribute to investment strategies by considering cash and liquidity risks.
• Identify, acquire, and implement systems and software to provide critical financial and operational information. Evaluate departments and make suggestions for automating processes and increasing working efficiency.
• Serve as a strategic partner and champion for ensuring that the START’s expenditures align with our guiding principles, including in the areas of purchasing and procurement across the organization.
• Assess and evaluate the financial performance of the organization regarding long-term operational goals, budgets, and forecasts.
• Ensure that START operates within accepted accounting standards, in accordance with all legal requirements, and to best practice standards.

Budgeting and Forecasting

• Prepare and present monthly financial budgeting reports including forecast vs. budget by division and clinic and weekly cash flow by division and clinic.
• Works closely with the Finance Committee chair and presents budget to the Board.
• Review and analyze monthly financial results and provide recommendations as needed to ensure good financial stewardship.
• Develop and maintain monthly operating budget and annual operating budget.
• Collaborate with Vice Presidents and Executive Team to determine annual program budget range and administrative ratio.

Leadership

• Quality Management – Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness; improves processes, products, and services.
• Change Management – Develops workable implementation plans; communicates changes effectively; builds commitment and overcomes resistance; prepares and supports those affected by change; monitors transition and evaluates results.
• Visionary Leadership – Looks for ways to fulfill the vision; shows commitment to the organizational mission and guiding principles; displays passion and optimism; inspires respect and trust; mobilizes others to fulfill the vision.
• People Management – Includes staff in planning, decision-making, facilitating and process improvement; takes responsibility for subordinates' activities; makes self-available to staff; provides regular performance feedback; develops subordinates’ skills and encourages growth; solicits and applies customer feedback (internal and external); uses feedback to modify and improve supervisory skills.
• Delegation – Delegates work assignments; gives authority to work independently; sets expectations and monitors delegated activities; provides recognition for results.
• Leadership – Exhibits confidence in self and others; inspires and motivates others to perform well; effectively influences actions and opinions of others; accepts feedback from others; gives appropriate recognition to others.
• Negotiation – Negotiates diplomatically but firmly on behalf of START. Anticipates and addresses gaps and nuances in proposed contractual or grant arrangements; recognizes and negotiates win‑win outcomes with both internal and external stakeholders.

Accounting, General Ledger, Administration, and Operations

• Lead the finance department to ensure the proper functioning of all systems, databases, and financial software. Provide regular maintenance and backup of all accounting systems and supervise company financial staff.
• Review and ensure application of appropriate internal controls, compliance, and financial procedures.
• Oversee the preparation and timely filing of all local, state, and federal tax returns.
• Review all month‑end closing activities including general ledger accounts, balance sheet accounts and overhead cost allocation.
• Remain current on audit best practices as well as state, federal and local laws regarding company operations.

Financial Management

• Manage cash flow planning process and ensure funds availability.
• Support the Chief Development Officer and program staff as needed in the evaluation of new investment opportunities and provide recommendations on potential returns and risks.
• Develop and utilize forward‑looking models and activity‑based analyses to provide financial insight into START’s plans and operating budgets.
• Identify, develop, and execute analysis of business initiatives, product launches and/or new service offerings.
• Create policies to make certain that START complies with ethical standards and outlined laws.

Financial Relations and Policies

• Represent START to banks, financial partners, institutions, investors, public auditors, and officials.
• Maintain outstanding banking relationships and strategic alliances with vendors and business partners.

Cash Management

• Oversee weekly cash management and Accounts Payable (AP), approve payables, sign checks, authorize wires and Automated Clearing House (ACH) payments as per authorization level.
• Supervise Accounts Receivable management and provide guidance relating to the collection process.

Procurement

• Champion START’s mission for establishing and achieving targeted outcomes in the areas of supplier diversity, procurement process efficiencies, and cost effectiveness goals.
• Work to actively prevent any conflicts of interest or improper vendor relationships.
• Ensure that purchasing activities are on track to reach important financial objectives and cost‑saving targets are in place.
• Lead the process of locating new supplier sources.
• Carefully monitor and evaluate contractual arrangements to make sure that vendors are complying with previously agreed upon terms and conditions.

Required Qualifications & Competencies

• Business Acumen – Passionate commitment to and support of START’s mission and its Guiding Principles and Promise; understands organizational implications of decisions; demonstrates knowledge of environment; aligns work with strategic goals.
• Diversity – Demonstrates knowledge of and shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes a harassment‑free environment; builds a diverse workforce.
• Inclusion – Creates and fosters a workplace in which every employee feels they belong, is respected, and can participate fully.
• Ethics – Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethics; upholds organizational values.
• Organizational Support – Follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values.
• A minimum of 10 years of experience in managing the functions under enterprise risk management, audit, tax, accounting, budgeting, payroll and tax, long‑term forecasting activities, financial analysis, and personnel management.
• Previous Non‑Profit experience
• Strong accounting stewardship skills with expertise in GAAP, GAAS, and internal controls.
• Strategic finance leader with proven ability to influence leaders and multifunctional teams to help set strategic choices.
• Strong financial and accounting background, including balance sheet and cash flow management and general finance and budgeting.
• High level of management experience and skill in the administration of complex systems/processes.
• Extensive experience working with external auditors, internal controls, and compliance related issues.
• The ability to quickly understand and articulate START’s mission and work to many varying audiences.
• A record of accomplishment of impactful leadership, creative problem‑solving, and organizational capacity building.
• Excellent communication and interpersonal skills.
• Skilled project planner and manager.
• Sound relationship manager with good negotiation tactics.
• Trustworthy and dependable.
• Excellent time management skills with a proven ability to meet deadlines.
• Expert in Microsoft Office, accounting, applications, and technology.
• Proficiency in Human Resource Information System(s) HRIS.

PERSONAL ATTRIBUTES

• A strong evidence‑based/data‑driven mindset with an aptitude for analytics; demonstrated ability to structure, visualize, and analyze data.
• Deadline‑focused and able to understand the need for a quality product delivered on time.
• Enterprising individual – Well‑developed emotional intelligence, generational savvy, and be energized by innovation and change management in a fast‑paced, rapidly changing environment with some level of ambiguity.
• Exceptional interpersonal and communication skills are needed to effectively share and engage the entire organization.

Additional Requirements

• Able to work outside the traditional hours of 9:00 am to 5:00 pm.

Supervisory Responsibilities

This position manages the Controller.

Physical Requirements

These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the job. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of the position, which are reviewed in each individual case. While performing the responsibilities of the role, the employee is required to talk and hear. The employee is often required to sit and use his or her hands and fingers, to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and stoop, kneel, crouch, or crawl Vision abilities required by this job include close vision.