Recruiter
Goodwill Houston
Job Title: Goodwill Talent Solutions Recruiter Department: Goodwill Talent Solutions (GTS) Reports to: Business Development Manager (BDM) FLSA Status: Exempt Mission Support: Goodwill Houston (GWH) is transforming lives by connecting people to opportunities that advance the future of work. Through education, training, and employment, we create pathways to success for individuals facing employment barriers. We empower people, strengthen families, and impact communities by addressing both immediate and future workforce needs. With the generous support of our donors and retail customers, we are changing lives through the power of work. Position Summary: Focus on a hands-on approach centered around finding, engaging, assessing, and presenting the best-fit candidates to clients in the Greater Houston area, while also upholding GWH’s mission. Serve as the talent acquisition expert, directly responsible for filling open job orders. Hire and retain top talent while advancing organizational goals. Collaborate with senior leadership, hiring managers, and community partners to drive innovative recruitment efforts, expand staffing services, and create sustainable talent pipelines. Essential Duties and Responsibilities: Write compelling and accurate job descriptions for various roles across high-demand sectors such as healthcare, tech, energy, manufacturing, and professional services, and strategically post them on: Niche job boards relevant to specific industries in Houston. GTS’s own website and social media channels. Proactively identify passive candidates who might not be actively seeking employment but have the desired skills and experience. This involves: Utilize LinkedIn Recruiter, other professional networking sites, and industry-specific databases. Network with industry professionals in Houston. Attend virtual and in-person job fairs and career events in the Houston area. Leverage referrals from existing candidates and GWH program customers. Search GTS’s internal applicant tracking system (ATS) and talent database for suitable candidates from previous applications or placements. Identify and engage with graduates from GWH’s training and rehabilitation programs, including those with criminal backgrounds, to match them with client opportunities that are open to diverse talent (a crucial differentiator). Review large volumes of resumes and applications to identify candidates whose skills, experience, and qualifications align with the job requirements. Make initial contact with promising candidates through phone, email, or text to evaluate their interest and perform initial screenings. Conduct multi-channel interviews (phone, video, in-person) to evaluate technical proficiency, soft skills, cultural alignment, and logistical details such as compensation and availability. Administer and evaluate specialized skills tests and coordinate background checks and drug screens with the Administrative Supervisor/Compliance Specialist. Perform professional reference checks to confirm candidate performance and dependability before presenting them. Lead the job intake and calibration process to define requirements, present shortlisted and vetted candidate profiles, and manage the full interview cycle, including logistics, candidate briefings, and the post-interview feedback loop. Extend and negotiate job offers for the client, oversee the offer acceptance process, and coordinate with the Administrative Supervisor to ensure smooth onboarding. Utilize advanced skills in ATS/CRM systems to carefully document the entire recruitment process—including candidate interactions, technical assessments, and placement metrics—to ensure data accuracy, maintain EEO compliance, and produce valuable market insights. Maintain confidentiality and professionalism in handling sensitive information. Other duties as assigned by management. Additional Responsibilities: Demonstrate professionalism, good judgment, and present a friendly, cooperative attitude. Ability to multitask, make quick decisions, adapt to change, and collaborate effectively in a fast-paced, team-oriented environment. Adheres to all GWH Policies & Procedures, Loss Prevention & Safety Regulations, and GWH Guiding Principles. Must be punctual, dependable, and maintain a professional appearance. Maintain a high level of confidentiality. Must perform work safely; maintain good housekeeping standards and ensure all aisles and pathways to fire exits are clear and free of clutter. Adheres to local, state, and federal laws and regulations. Key Performance Indicators (KPI): Time-to-Fill Placement Rate Interview-to-Offer Ratio Provide accurate, timely progress reports for all supervised departments. Achieve 75% labor hour ratios for State Set-Aside contracts (Work Quest/TWC). Minimum Qualifications: A bachelor’s degree in a related field or equivalent in work experience is required. A minimum of five (5) years of experience in recruiting. A minimum of three (3) years of experience in management. Experience in temporary placement services is preferred. Additional coursework in HR is preferred. Excellent written and verbal communication skills with strong attention to detail. Proven ability to manage multiple projects and meet deadlines while maintaining confidentiality. Strategic planning experience with a focus on business expansion and operational improvements. Non-profit or mission-related work preferred. Experience with Applicant Tracking Systems (ATS) and other sourcing, screening, and tracking databases. Experience with Human Resources Management System (HRMS). Physical Requirements/Work Environment: Ability to sit, stand, bend, and reach. Ability to lift, push, and pull up to 25 lbs. Daily local travel is necessary to visit various employment sectors. This includes, but is not limited to: #J-18808-Ljbffr
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