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General Manager-Charleys Laurel

Charleys Philly Steaks

If you love making hungry people happy and thrive in a busy, team-oriented atmosphere, you should work at Charley's. You'll get competitive wages, flexible scheduling, and a bunch of other cool benefits. Did we mention that you get to work with Charley's delicious, mouth-watering food? 'Nuff said. Your application is waiting for you.

Position Objective:

Charleys is Now Hiring for a Full-Time General Manager to manage a Charleys Philly Steaks restaurant in an efficient, profitable, safe, and clean manner while giving a Great Experience Every Time.

Being bilingual (Spanish) is a plus but not required.

Responsibilities:
  • Act with integrity, honesty, and knowledge that promote the culture and values of Charleys.
  • Follow and enforce standards and specifications.
  • Nurture a positive working environment and lead by example.
  • Take Responsibility for the P&Ls related to controllable costs, cash flow, cash handling, bottom line profit, operations, inventory, budget and sales.
  • Swiftly resolve customer complaints.
  • Supervise, train, provide direction, advice, and assist staff in all areas.
  • Hiring, terminating, payroll and other HR administrative duties in-store.
  • Prepare the best quality of products possible.
  • Arrange for maintenance and repair of equipment and other services.
  • Perform and supervise opening and closing procedures.
  • Estimate consumption, forecast requirements and maintain inventory.
  • Monitor compliance with sanitation and safety rules and regulations.
  • Assists with planning of special events.
Qualifications
  • Must be at least 18 years of age.
  • Must have 2 years of restaurant management experience.
  • High school diploma or equivalent required.
  • Must have strong time management/problem solving skills.
  • Ability to become trained across a wide spectrum of competencies (operations, marketing, store financials).
  • Must be able to handle the pressures of simultaneously coordinating a wide range of activities and recommend appropriate solutions to restaurant problems.
  • Must have strong written, verbal, and interpersonal communication skills
  • Understanding of P&L statements, cost of goods, and labor & scheduling.
  • Occasional lifting of products to waist level weighing up to 50 pounds
  • Must be computer literate and familiar with restaurant management software (Microsoft Office).
  • Serve-Safe Certified.
  • Pleasant, polite manner and a neat and clean appearance
Work schedule
  • 8 hour shift
  • 10 hour shift
  • 12 hour shift
  • Weekend availability
  • Holidays
  • Night shift
  • Day shift
  • On call
Supplemental pay
  • Bonus pay
Benefits
  • Referral program
  • Employee discount
  • Paid time off
Vacancy posted 9 hours ago
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