Sales Manager

Sales Manager

At Harlow's Casino Resort and Spa, the vibrant culture of Greenville meets the thrill of gaming, the comfort of luxury accommodations, and the indulgence of a full-service spa. As an employee, you get the chance to be an ambassador of southern hospitality, crafting moments of joy for guests while thriving in an environment that values your creativity, dedication, and professional growth.

Job Summary

Assists managers in all facets of sales/marketing/service processes; from solicitation of sale through service of event while in-house, including after-event follow-up, by typing, copying, distributing and filing all related correspondence as well as answering and responding appropriately to incoming telephone calls.

Essential Duties and Responsibilities

Provides support to Food & Beverage/Marketing leadership. Responsible for conducting market research, coordinating marketing meetings and providing all documentation necessary for the meetings. Assists in gathering dates for all aspects of reporting. Assists with web design and maintenance. Reviews website to identify fixes and suggests improvements. Assists with maintenance of website content, email promotions as well as any duties associated with Harlow's website. Assists Marketing leadership with keeping track of contract elements for sponsorships, events and media promotions. Coordinates the set-up and staffing for all on and off-site marketing events. Assists with auditing media purchases made against invoices received. Gathers post-event information for management for summary reports to be prepared. Reviews post-analysis reports and make recommendations to management for future planning. Helps ensure contracted deadlines are met. Acts as liaison between Sales, Food and Beverage, Marketing department, vendors and suppliers. Completes internal forms to assist in event execution, requests for promotional coupons, creating purchase requisitions and other company and department forms. Ability to solicit in and outside the community for new business. Assist in gathering date for all aspects of reporting.

Required Skills and Abilities

Ability to read, analyze and interpret common documentation. Ability to respond to common inquiries or complaints from employees, regulatory agencies or members of the staff. Ability to write and present information to management in a reasonable manner. Ability to perform normal mathematical computations in regard to the implementation of current duties. Ability to define problems collects data, establish facts and draw valid conclusions. Ability to interpret an extensive variety of instructions and deal with several variables. Computer, telephone, fax and copier. Must have the ability to obtain a Work Permit by the Mississippi Gaming Commission. Must have a Valid Driver's License.

Education and Experience

Degree with training and experience in casino environment. Background in marketing, customer relations marketing or public relations preferred; Two (2) years related experience and/or training or equivalent combination of education and experience. Knowledge of principles and processes for providing customer service.

Physical Requirements & Working Conditions

The work environment consists of very demanding surroundings with a high noise level. The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the team member is regularly required to sit and talk, walk and reach with arms and hands, bend and may be required to lift at least 25 pounds.

Join the Winning Team! Are you a strategic thinker passionate about creating exceptional workplace experiences? Do you excel in a dynamic environment where innovation and success converge? If you're ready to contribute your skills and expertise to a thriving team, we encourage you to apply today!

Churchill Downs Incorporated is an inclusive and fun place to work. We celebrate unique approaches and points of view. We believe diversity is a mindset that drives excellence. We're always learning, evolving and growing. We innovate through mutual respect of ideas and collaboration. This allows us to build a common language that inspires our team members and propels us toward the achievement of our vision.