Front Desk Coordinator

Job Description


Front Desk Coordinator 4882993

• Hourly pay: $30/hr
• Worksite: Leading medical institution (Los Angeles, CA 90095 - Onsite)
• W2 Employment, Group Medical, Dental, Vision, Life, Retirement Savings Program, PSL
• 40 hours/week, 3 Month Assignment (With possibility of extension?)

A leading medical institution is seeking a Front Desk Coordinator to provide front office and administrative support to patients, families, and providers in an oncology clinic.

Front Desk Coordinator Responsibilities:

• Manage heavy phone lines with clear, courteous, and professional communication, navigate the clinic phone system to direct calls to the appropriate department or provider, and complete warm transfers by identifying callers' needs and introducing them to the appropriate oncology sub-specialty for a seamless handoff.
• Perform front desk check-in duties, greet patients upon arrival, and verify and update patient demographic and insurance information.
• Schedule and coordinate clinic appointments, chemotherapy sessions, related ancillary testing, and complex appointment needs while ensuring accuracy and timely communication.
• Provide administrative support to patients, families, providers, and other members of the care team while maintaining a welcoming, organized, and efficient front office environment.
• Maintain professionalism, confidentiality, and compassion when interacting with patients and families.

Front Desk Coordinator Qualifications:

• 6 months of experience in a medical front office.

Shift:

• Monday to Friday, 8:00 AM to 5:00 PM, rotating weekends and holidays once fully trained.

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