Field Service Engineer II - Nashville, TN

Abbott seeks a Field Service Engineer II to install, maintain, and troubleshoot diagnostic instruments in the Nashville, TN territory. This remote role involves on-site customer support, technical problem-solving, and territory management while ensuring regulatory compliance and customer satisfaction.

Responsibilities

• Install, maintain, and repair diagnostic instruments to ensure optimal performance and compliance
• Diagnose and resolve complex technical issues, documenting resolutions and closing service calls timely
• Manage customer issues end-to-end, build relationships, and deliver proactive communication
• Plan and prioritize territory service visits, maintain inventory, and support on-call rotation
• Meet service sales targets, cost metrics, and key performance indicators for assigned accounts

Requirements

• Bachelor's degree or equivalent relevant engineering or laboratory technology experience
• 2-5 years of experience in engineering or laboratory technology
• Valid driver's license and ability to travel up to 25% within assigned territory
• Strong troubleshooting and problem-solving skills with laboratory instrumentation
• Proficiency with computer applications and remote support tools
• Ability to work independently and collaboratively in team environments

Compensation: $26.50–$53.00/hour