Sales Associate - Annapolis Mall

PS Annapolis Mall, 2002 Annapolis Mall, Space 1210, Annapolis, MD 21401, USA Overview The Sales Associate is responsible for generating sales by exhibiting passion for product, brands, fashion, and trends with all customers. The Sales Associate also executes initiatives and tasks as assigned by the leadership team, working as a positive member of the store team and consistently delivering an exceptional customer experience. Responsibilities Customer Centric Delivers an engaging, positive and authentic customer experience with all customers Focuses on full‑price selling while maintaining awareness of product value and promotions Handles customer situations in compliance with policy and procedures, attempts to "solve for yes" and partners with leadership when dealing with escalated issues Completes all assigned tasks in a timely and efficient manner Executes all visual directives and maintains visual standards set by the company and directed by management Supports high standards of organization and cleanliness, promoting a safe working and shopping environment to maximize the customer experience Upholds and complies with all company policies as outlined in the Policy and Procedure Manual, Code of Business Conduct, Employee Policy Guide and the Safety Program Complies with all Loss Prevention policies, and communicates violations directly to leadership or via the Silent Witness Hotline Shares feedback from customers with leadership to improve the overall customer experience Result Driven Actively participates in all company and store contests and events Stays current on all financial goals and priorities Supports leadership in achieving all sales and operational goals Supports and executes all digital sales strategies including ship from store and BOPIS within the store Authenticity Reflects the PacSun brand by demonstrating passion and affinity for product, brands, fashion and trends Contributes to a positive working environment by consistently exhibiting core value behaviors Maintains and drives the company's fashion image by adhering to the Employee Appearance Guidelines Demonstrates willingness, aptitude, and initiative to learn what is unknown about product, brands, fashion and trends Strives to improve individual performance while working as a productive member of the team Qualifications Passion for product, brands, fashion and trends High School Diploma or equivalent preferred Effective written and verbal communication skills Strong presentation skills Proficient in math and strong computer skills Physical Requirements The associate must frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 35 pounds. The associate must frequently sit/stand for long periods of time and climb ladders as needed. While performing the duties of this job, the associate is regularly required to talk or hear. The associate is frequently required to sit; stand; walk; use hands to finger, handle or feel; as well as reach, twist or squat. Ability to maneuver around sales floor, stockroom and office areas. Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus. Ability to work in an open environment with fluctuating temperatures and standard lighting. Hotel, airplane, and car travel may be required for SM and above roles only. Position Type / Expected Hours of Work This is a part‑time position. Ability to work a range between 20–40 hours per week is required. As a national retailer, flexibility with the work schedule (ability to work weekends, nights, peak holiday periods) is required. Other Considerations Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to qualified individuals with disabilities to enable them to perform the essential functions of the role. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr Pacific Sunwear Stores LLC