Senior Product Support Engineer
Medallia
Medallia is seeking experienced Product Support Advocates to provide advanced frontline technical support for the Medallia Experience Cloud. You will manage incidents, collaborate with Engineering and Product, and drive improvements through root cause analysis and knowledge base documentation. Over 6–18 months you will build product expertise and, with mentorship, specialize in the Reporting area applying AI to deliver insights and outcomes for clients globally. #J-18808-Ljbffr
Vacancy posted 4 days ago
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