Senior SaaS Support Engineer - Remote
$106.7k - $121.7kCloudDevs
- Remote job
A leading financial services firm is seeking a Principal Associate, Support Engineer to ensure the reliability and performance of their SaaS product. The ideal candidate will have a strong background in system engineering and troubleshooting, with at least 4 years of experience. Responsibilities include providing advanced technical support, diagnosing software issues, and collaborating with cross-functional teams. A Bachelor's degree in Computer Science is required. Competitive salary range is $106,700 – $121,700 annually. #J-18808-Ljbffr CloudDevs
- Follett Software, LLC is seeking a Senior Technical Support Specialist to provide product and technical support to our customers. This fully remote role involves resolving complex issues and requires a Bachelor's degree in a relevant field along with 3-5 years of technical...Remote jobSeniorWork at office
- ...steps. Our partner is looking for a Senior Customer Support Engineer based in the United States. This role... ...positions in infrastructure or SaaS environments Strong knowledge of network... ...insurance coverage Flexible remote work environment across the United States...Remote jobSeniorFull timeFlexible hours
- ...Senior Support Engineer The Senior Support Engineer is responsible for delivering exceptional technical support while acting as a trusted advisor... ...-facing engineering roles ~ Experience in telecom, SaaS, or platform-based solutions ~ Strong understanding of networking...Remote workSenior
$130k - $150k
...Description Location: USA - 100% remote Akeyless Security delivers a cloud-native SaaS platform that integrates Vaultless Secrets Management with... ...Role Overview: We're looking for a Senior Support Engineer with strong system administration and troubleshooting...Remote workSenior- ...Senior Technical Support Engineer We're expanding our Support presence in APAC and looking for a highly autonomous Senior Technical Support Engineer... ...investigate and resolve production issues in a complex SaaS environment by analysing application workflows, system...Remote workSeniorFlexible hours
- ...Senior Customer Support Engineer (CSE) As a Senior Customer Support Engineer (CSE) at NetBox Labs, you are the technical partner your customers rely... ..., and NetBox Cloud, a secure, scalable, and reliable SaaS edition of NetBox. NetBox powers thousands of companies...Remote workSenior
- ...partner is looking for a Technical Support Engineer – Tier 3 (Healthcare/SaaS/EHR/MySQL) based in the United States... .... This is a high-impact, remote U.S. role for a technical expert who... ...Competitive compensation aligned with senior-level Tier 3 technical support roles...Remote jobFull time
- ...Technical Support Engineer Nightfall is the AI-native, unified data loss prevention and insider risk management platform that protects sensitive data across SaaS apps, GenAI tools, email, endpoint devices, and more. Hundreds of customers, spanning AI innovators to...Remote workSenior
- ...Senior Technical Support Engineer - Spanish Pakistan - Remote Motive empowers the people who run physical operations with tools to make their work safer, more... ...the software development process and tools for a SAAS based product. ~ Candidate must possess technical...Remote workSenior
$100k - $120k
...Senior Support Engineer - East Coast US Remote Modern software runs on open source — and managing the compliance, security, and regulatory complexity... ...ll Bring) ~2-5 years experience in supporting a SaaS B2B enterprise product ~ Able to work independently...Remote workSeniorFlexible hoursAfternoon shiftEarly shift- ...PreVeil is a high-growth SaaS leader dedicated to securing the nation's defense industrial base. We provide a market-leading... ...during a period of rapid, exciting growth. As a Senior Technical Support Engineer, you will be a critical customer-facing member of our team...Remote workSeniorFor contractors
- ...platform for the future. We are a remote-first company with a global team. We... ...Firewalls, Networking, and Storage. As a Senior Technical Support Engineer, you will be the operational backbone... ...Background in supporting SaaS or IaaS products with enterprise customers...Remote workSenior
- ...role This is more than a typical support role. You'll be one of the first senior support hires at Prelude, with... ...support for our developer customers: engineers integrating our SDKs, debugging... ...years supporting developers at a B2B SaaS company somewhere like Stripe,...Remote workSeniorDay shift
- Senior Customer Support Engineer As a Senior Customer Support Engineer at Upbound, you won’t just resolve tickets... ...engineering role, ideally in a SaaS or enterprise infrastructure environment... ...source and identify relevant fixes Remote role (#LI‑REMOTE). #J-18808-Ljbffr...Remote jobSenior
$105k - $110k
...Senior Technical Support Engineer Location: Remote — Canada ** We are only considering candidates located in BC, AB, MB, and ON Velora is looking for... ...problems. Technical Depth ~5–7 years supporting SaaS products with a proven track record of leading...Remote workSeniorLocal areaShift work$100k - $125k
...site 4 days per week, Fridays remote. Build and scale identity... ...Beast Industries IT team supports a fast-moving business... ...when needed. The Role As Senior IT Support Engineer, you will own identity and... ...settings. Experience onboarding SaaS applications and...Remote workSeniorWork at officeLocal areaRelocation packageFlexible hours$500 per month
...Senior Technical Customer Support Engineer - Japan Tokyo (Remote) About ClickHouse Recognized on the 2025 Forbes Cloud 100 list, ClickHouse is one of the most... ...OLAP or SQL databases, experience with Cloud/SaaS platforms, Linux/Unix experience, experience with...Remote workSeniorWork at officeLocal areaHome officeFlexible hours$50 - $54 per hour
...leading technology firm is seeking an experienced Senior Partner Support Engineer to provide high-touch technical support to... ...of relevant experience in technical support for SaaS platforms. The position is remote, with a pay range of $50-$54 per hour for a 6-month...Remote jobSeniorHourly payContract work- ...Senior Technical Support Engineer Join Cohesity as a Senior Technical Support Engineer and become part of... ...solutions Basic familiarity with SaaS, PaaS, IaaS, and APIs. Clustering... ...decision making. ~ Ability to work onsite 3 days and remotely 2 days each week....Remote workSenior2 days per week
- ...MANHATTAN. NO H1S OR 3RD PARTIES. SENIOR IT SUPPORT ENGINEER New York, NY Position... ...User Support Provide onsite and remote assistance for technical requests, diagnose... ...corporate based server side applications, SAAS / cloud administrator portals, network...Remote workSeniorWork experience placementWork at office3 days per week
- ...institutions. Work together with engineers, scientists, operators, and... ...Role We’re looking for a Senior IT Support Analyst who thrives in fast‑... .../3 support across hardware, SaaS apps, identity systems, and... ...mindset. Support remote and hybrid employees across...Remote workSeniorFull timeWork at officeLocal areaFlexible hours
$104.7k - $178k
...and agentic identities across SaaS, cloud, on-prem, and custom applications... ..., and AI agents. For engineers joining Veza today, this means... ...for an experienced technical support engineer to provide expert help... .... Work personas (flexible, remote, or required in office) are categories...Remote workSeniorWork at officeFlexible hours- ...Hive Inc., located in New York City, is searching for a Technical Support Specialist (Tier 1-2). In this full-time role, you'll tackle... ...has 3+ years of experience in technical support, particularly in SaaS environments, and possesses strong skills in troubleshooting APIs...SeniorFull time
$120k - $145k
Atrium is seeking a Senior Application Support Engineer in Boston to support and maintain enterprise SaaS applications, focusing on Workday. You will manage production support, troubleshoot issues, and drive system improvements. The ideal candidate has 5+ years of experience...Senior- WRITER is seeking a Senior Support Engineer based in Austin to assist developer personas and technical users in achieving success with our AI platform... ...over 5 years of experience in technical support for B2B SaaS, strong skills in cloud technology and Python, and a...Senior
- ...most promising privately held SaaS startups (4th in Sifted’s 20... ...with us. We are hiring Support Engineers at both IC2 and IC3 levels.... ...improving product usability Senior Support Engineer You may be... ...likely because we’re hiring remotely for this role and posting in...Remote jobSeniorContract workTemporary workLocal areaVisa sponsorshipMonday to FridayShift workNight shiftWeekend work
$95k - $120k
...GoodLeap is also proud to support our award‑winning nonprofit... ...Role GoodLeap is seeking a Senior Executive Support Engineer to deliver world‑class, white... ..., Android, and enterprise SaaS platforms. Proactively anticipate... ...across executive areas. Remote Technical Support &...Remote workSeniorWork at officeHome office- ...leading AI Sales Assistant Company is seeking a Technical Support Engineer to join their remote team. This role is vital for ensuring users get maximum... ...over 3 years of Technical Support experience in B2B SaaS and excellent communication skills. The company fosters...Remote job
- WhatConverts is seeking a Technical Support Engineer to enhance customer satisfaction in a fully remote role. You'll work directly with users, solving complex technical... ...3+ years in technical support, experience with SaaS products, and strong communication skills. The position...Remote job
- An innovative tech company is seeking a Technical Support Engineer to deliver exceptional user support. This remote role requires strong problem-solving skills and 3... ...years of experience in Technical Support for B2B SaaS platforms. You will ensure customer satisfaction...Remote job
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