Remote Technical Support Engineer Incident Response & SaaS
Aidoc
Kansas City, KS
- Remote job
Aidoc is seeking a Technical Support Engineer dedicated to enhancing customer satisfaction through technical expertise and problem-solving. You will ensure platform reliability by diagnosing and resolving complex production issues while serving as a vital connection between customers and engineering teams. The ideal candidate has a strong technical background and exceptional communication skills, with experience in a fast-paced SaaS environment. Join Aidoc in improving healthcare outcomes through innovative clinical AI solutions. #J-18808-Ljbffr Aidoc
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Remote Technical Support Engineer Incident Response & SaaS in Kansas City, KS vacancy
- incident.io in New York seeks a Technical Support Engineer to provide exceptional customer support while addressing technical... ...resolve issues. Ideal candidates have SaaS experience, strong coding and... ...offers a competitive salary, remote working flexibility, and extensive...Remote job
- Deloitte is seeking an experienced Support Engineer to join our Project Delivery Model in a Dallas-on-site capacity. You will triage incidents, coordinate with Kroger and partners, and document root cause analyses to prevent recurrence. You’ll lead or participate in tasks...Remote job
- ...Matrix Innovation LLC in Phoenix, AZ, is seeking a Technical Support Engineer to own 24/7 follow-the-sun incident handling for production traffic and API issues.... ...questions into runbooks and documentation to speed future responses. #J-18808-Ljbffr Atom Matrix Innovation LLCSuggestedShift workNight shift
- ...Technical Support Engineer (TSE) Everbridge is a fast-growing global provider of SaaS-based critical communications and enterprise... ...(TSE). This is a remote/home-based position... ...Services & Support responsible for all aspects of... ...you'll do: Incident Management...Remote workLocal areaWork from home
Everbridge
United States3 days ago - MainframeMaster is seeking an Application Support Engineer in Tampa, Florida. The role... ...supporting DTCC applications and providing technical assistance to ensure systems... ...for three days onsite and two days remote work. Responsibilities include monitoring production applications...Remote work
- ...Job Join us as a Senior Technical Support Engineer and help drive the... ...this role is for you. Responsibilities Advanced Technical Troubleshooting... ...end-users. Critical Incident Management: Take the reins... ...ideally within enterprise SaaS, fintech / blockchain, or...Remote workImmediate startWork from home
Zero Hash
United States1 day ago $120k - $140k
...winning employment experience. As an Incident Response Manager working remote in the United States, you’ll be a... ...threats. This role balances the technical understanding of attack methods and... ...with a company and team that is supportive of your career and professional developmentAn...Remote workWork experience placementWork from home- ...Technical Support Engineer Brinqa is the leading provider of unified cyber risk... ...are reducing their response times to the constantly changing... ...and implementing large-scale SaaS applications, with the ability... ...Write clear, professional incident summaries and root-cause...Remote workLocal areaImmediate start
Brinqa
United States5 days ago $41 - $67 per hour
...place by phone. For remote roles, and at our discretion... ...looking for a Technical Support Engineer to join the IT... ...function. You will be responsible for providing advanced... ...intricate technical incidents into documented root... ...and how they impact SaaS application...Remote workHourly payFull timeWork at officeWorldwideFlexible hoursShift workCollectors
California5 days ago- KLDiscovery is hiring for remote Document Review Analysts to process documents for PII, PHI, and sensitive data on a flexible project... ...have a bachelor’s degree (JD preferred) and 1+ year of cyber incident response experience. You will work from home in the United States,...Remote jobWork from homeFlexible hours
- ...Security Engineer Binance is a leading global blockchain ecosystem behind the world... ...experience in Data Loss Prevention (DLP) and incident response, ideally within fintech, crypto, or... ...AWS services, and internal systems Support and enhance SIEM platforms for ingestion...Remote workWork from homeRotating shift
binance
United States5 days ago - WhatConverts is seeking a Technical Support Engineer to enhance customer satisfaction in a fully remote role. You'll work directly with users, solving complex technical issues... ...+ years in technical support, experience with SaaS products, and strong communication skills. The...Remote job
- parcelLab GmbH is seeking a Technical Support Specialist to serve as 2nd level support for B2B customers... ...problem-solving skills. The role offers a remote-friendly work environment and the chance to be part of a fast-growing SaaS company. #J-18808-Ljbffr parcelLab GmbHRemote work
- incident.io, a leader in AI incident response, is hiring a Technical Support Engineer to provide world-class customer support and tackle technical... ...will have experience in a SaaS environment, the ability to... ..., generous leave, and remote work flexibility. #J-18808-...Remote job
- ...-growing technology company is looking for a Technical Support Engineer to join their global support team. In this fully remote role, you will be the first line of contact for... ...candidate has 1-3 years of experience in a SaaS environment, strong communication skills, and...Remote job
$105k - $125k
...twice a week, and remote employees... ...quarter. The Support team at Alloy... ...collaborative, and technically skilled... ...with Product and Engineering, act as the voice... ...betas, incident reviews, and internal... ...projects and responsibilities may be expected... ...in a B2B SaaS environment....Remote workWork at officeLocal areaWork from homeHome officeMonday to FridayFlexible hours- ...looking for a customer‑obsessed Technical Support Engineer who thrives at the... ..., coordinating production incident response, and ensuring the reliability... ...expertise in a fast‑paced SaaS environment. This is a... ...to get on a call or have a remote session with a customer during...Remote workFull timeTemporary workImmediate startWorldwideFlexible hoursShift workWeekend workAfternoon shift
- Position Title: Senior Technical Support Engineer Location: Exton, PA or Remote Are you passionate... ...infrastructure projects. Responsibilities Solve complex... ...enterprise software in SaaS, cloud, or hybrid environments... ...or high‑impact incidents. Ideal Candidate You’...Remote work
$99.4k - $150.3k
## Sr. Technical Support EngineerApplyremote type: Remote Home-Basedlocations: Washington... ..., you will be responsible for handling support... ...between support and engineering. You’ll be working... ....* Working on our incident response team to... ...support in a B2B SaaS company* Bachelors...Remote work$95k - $115k
...table! About Engineering at Botify: At Botify... ...with advanced technical skills,... ...strong sense of responsibility and a commitment... ...of data-related incidents or customer-specific... ...of Technical Support experience within a SaaS environment... ...NY is a plus) Remote status: Hybrid...Remote workSummer workWork at officeFlexible hours- ...Working remotely in a full-time capacity, the Critical Incident Communications Specialist will manage communications regarding technical support services, collaborate with various teams to provide... ...for a broad audience. Key responsibilities Proactively monitor and investigate...Remote workFull time
Virtual Vocations Inc
United States4 days ago - ...Harris; is seeking a Technical Support Engineer who has genuine technical... ...-resolution rate, response quality, and... ...documentation thoroughness. This remote role is open to US... ...for every major incident, suitable for carrier... ...application support, or SaaS support role where you...Remote jobPermanent employmentLocal areaShift work
- ...team. This role entails overseeing SOC operations, managing incident responses, and mentoring analysts. The ideal candidate has over seven years... ..., incident response, and cloud security principles. This remote position requires independent decision-making and the ability...Remote work
Acumenz Consulting
United States2 days ago $40 per hour
...experienced cybersecurity professionals for a remote position to evaluate AI-generated content and solve technical problems. You will contribute to improving AI... ...roles such as penetration testing and incident response. A bachelor's degree is preferred, and certifications...Remote workHourly payDataAnnotation
Springfield, IL2 days ago$140k - $170k
...Forensic Services practice supports companies’ commitment... ...space, your responsibilities as an Associate Principal... ..., threat analysis, incident response and malware... ...potential clients;Providing technical assessment/audit and... ...periods), additional remote work options are...Remote workWork at officeLocal areaWork from home3 days per week- Axon Enterprise in Seattle, Washington, is seeking a Technical Support Engineer (Tier 2+) to support customers and internal teams using the Axon... ...reliability, performance, and operational excellence across our SaaS infrastructure. This hybrid role requires three to four...Work at office
- Wise is seeking an experienced Technical Support Engineer to troubleshoot and resolve issues affecting our enterprise API customers. You will... ...databases to pinpoint root causes. You will coordinate incident responses with global engineering and commercial teams, share...Worldwide
$100k - $120k
...SkyePoint Decisions, Inc. is seeking a qualified individual for a remote role focused on managing daily activities of the SOC. This... ...8 years of IT experience, including 4 years specifically in incident response. An active Secret clearance is also essential. The role...Remote workSkyePoint Decisions, Inc.
United States2 days ago- ...Director, Digital Forensics & Incident Response Location: Remote, US Work Authorization:... ..., legal counsel, and technical teams. What You’ll Do:... ...endpoints, cloud, identity, SaaS, email, and network environments... ...and technical teams Support incident readiness,...Remote workFull timeWork at officeLocal areaWorldwide
BlueVoyant
Remotea month ago - BCMC is seeking a TEN Lab Manager to support on-site incident response and IT operations for a U.S. Government customer in Arlington. You will act as the first line Help Desk for TEN Lab systems, assist with user setups, tickets, and asset management, and help implement...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Remote Technical Support Engineer Incident Response & SaaS. Be the first to apply!
Related searches
- line support engineer Kansas City, KS
- operations support system engineer Kansas City, KS
- IT engineer Kansas City, KS
- IT developer Kansas City, KS
- IT support engineer Kansas City, KS
- tech support engineer Kansas City, KS
- technical support engineer Kansas City, KS
- support engineer Kansas City, KS
- customer support engineer Kansas City, KS
- lab support engineer Kansas City, KS