Technical Support Engineer: Fintech API & Incident Response
Zero Hash
Zero Hash is seeking a Technical Support Engineer in Chicago to troubleshoot complex client integrations, drive the reliability of our global transfer platform, and communicate technical findings clearly to both technical and non-technical stakeholders. You will partner with Engineering to prioritize bugs, build internal tooling and dashboards, monitor API health, and lead incident support for enterprise clients. #J-18808-Ljbffr Zero Hash
- ...day remote)About your Team:As a Level 1 API Support Analyst at Interactive Brokers (IBKR), you... ...channels and guide clients ofvarying technical backgrounds through basic API integration processes.What will be your responsibilities within IBKR: Respond to client inquiries...SuggestedTemporary workWork at officeRemote work
- ...Join zerohash as a Technical Support Engineer and help drive the efficiency... ...and processes. Responsibilities Technical... ...process and monitor API health. Alerting:... ...something bigger. Incident Management: Provide... ...components Background in fintech, SaaS, or other fast...SuggestedFull timeImmediate startWork from home
$80k - $105k
..., everything we do is engineered for ambition. For our... ...backed by the culture and support to ensure they are... ...individuals who tackle unique technical challenges at scale... ...Adyen platform and APIs, the underlying web‑... ...best practices. You are responsible for the merchants’...SuggestedFull timeWork at officeFlexible hours- ...today and tomorrow. Join us.The Technical Support Engineer is a hands-on leader responsible for delivering exceptional support... ...Android), hardware, networking, APIs, and data management.Provide... ...practices that reduce recurring incidents.Ensure the creation, maintenance...SuggestedWork at office
- zerohash is seeking a Senior Technical Support Engineer to safeguard reliability of its global value transfer infrastructure... ...support tooling. This role demands deep API, SQL, and coding skills and a passion for proactive incident management. You will mentor engineers,...Suggested
- ...Join us as a Senior Technical Support Engineer and help drive the resilience... ...role is for you. Responsibilities Advanced Technical... ...and monitor overall API health at scale.... ...end-users. Critical Incident Management: Take the... ...within enterprise SaaS, fintech / blockchain, or...Immediate startWork from home
$100k - $167.5k
...looking for The Post-Production Technical Support Specialist (PPTSS) supports... ...Charles River web services API, ETL tool usage, Java and/or... ...in 2019. What you will be responsible for Java and C# programming... ...Finance, Economics, Engineering or Computer Science. A minimum...Temporary workRemote workFlexible hours$172.5k - $260.1k
Job Category Software Engineering Job Details About Salesforce... ...Lead Member of Technical Staff (LMTS) to join our API Platform team within Engineering... ...teams around you. Key Responsibilities Lead the architecture,... ...benefits and resources support you to find balance and...Contract workImmediate start$81k - $98k
...impeccable, always-on customer support across the customer journey... ...s the opportunity? The Technical Support Engineer team is looking for an... ...role, you will be directly responsible for helping people integrate... ...Javascript, CSS), Git, Ruby, Rails, APIs. ~ Understanding of REST...Full timeWork at officeLocal areaWork from home2 days per week3 days per week- ...JOB DETAILS: Job Title: Technical Support Engineer Location: Chicago, IL Duration... ...communication skills. Key Responsibilities Provide L3 production support... ...analytical data platforms. Own complex incidents from initial triage through...Permanent employmentContract work
- ...Technical Support Engineer We are looking for a skilled Technical Support Engineer who can effectively resolve... ...computing environment, along with Python and REST API development experience, is highly valued. Responsibilities Provide Level-2 user support for...Work experience placementRemote workAfternoon shift
- ...This role involves the responsibility of developing clean... ...logging and triaging incidents, providing timely feedback... ...reported issues, and supporting application upgrades... ...include a degree in Engineering or Computer Science,... ...ASP.NET, C#, REST API, SQL, and other relevant...
- A community support platform is hiring a Technical Support Engineer Integrations in Chicago, IL. This role involves troubleshooting technical issues, owning customer experiences, and coordinating with cross-functional teams. Ideal candidates will have 2 years of customer...Remote job
$80.9k - $122.3k
...of Salesforce. We're looking for a Technical Support Engineer for the Nonprofit Cloud & Education Cloud... ...both This Support Engineer will be responsible for delivering high-quality customer... ...(MuleSoft, ETL tools, REST/SOAP APIs) U.S. citizenship (or eligibility to...- Responsibilities Ensure implemented IT solutions are functioning... ...Provide end-user support including training on... ...for managing incidents and request tickets while... ...Information System, Engineering, or related field 1... ...Excellent interpersonal and technical skills Preferred...
$60k - $90k
As a Technical Support Engineer(Integrations), you will unblock customers facing... ...across prebuilt and custom APIs to troubleshoot issues to resolution... ..., particularly in fintech or enterprise software. Experience... ...resumes, or assessing responses and identifying potential...Work at office3 days per week$63k - $96k
...people to ask for help and support causes—for themselves and each... ...is searching for our next Technical Support Engineer Integrations to join our... ...GoFundMe Pro integrations and API, and build valuable... ...cases escalated from TSE 1. Responsible for queue health, in collaboration...Full timeRemote workFlexible hours- Sr. Technical Support Engineer- L4 (IBM i) Responsible for the implementation of customer projects for systems based on IBM i Power platforms. Ensuring that... ...root cause analysis, operational governance, major incident, and service management capability. Experience leading...
$81k - $98k
...meet the needs of modern day support teams. What's the opportunity? The Technical Support Engineer team is looking for an individual... .... Understanding of REST API, SDKs & Webhooks. Solid knowledge... ...answer baseline questions. Responsiveness to feedback. Enthusiasm for a...Work at officeFlexible hours- ...Senior Infrastructure Support Engineer As a senior... ...role in maintaining technical excellence and operational... ..., emphasizing shared responsibility and continuous improvement... ..., respond to incidents promptly and maintain... ...fundamental concepts of APIs such as request, response...Work experience placementLocal areaShift work
$30.08 - $35.61 per hour
...experience configuring and supporting network equipment, including... ...scripting, with familiarity in APIs for system integration.... ...in complex IT environments. Responsibilities: Design, deploy, and maintain... ...measures. Troubleshoot network incidents using advanced tools like...Hourly payRemote workFlexible hours$70k - $140k
...Microsoft 365 Collaboration Engineer is responsible for the design,... ...platform that supports voice, video, messaging... ...using PowerShell, Graph API, and scripting. Support... ...trends. Troubleshoot incidents and service... ...guidance and training to technical teams and end users....Full timeWork at officeRemote workWork from homeFlexible hours- Interactive Brokers is seeking a Level 1 API Support Analyst to be the first contact for clients using IBKR API products. You will handle inquiries via phone, chat, and tickets, guiding users through basic API integration and directing them to documentation. You will triage...
- ...payments as the Stripe API has done for online... .... What you'll do Responsibilities Own complex... ...partners, leading technical troubleshooting until... ...functionally with Product, Engineering, Technical Support, Product Support... ...coordinate complex incidents, align stakeholders...
- ...Column Technical Services is seeking a motivated and skilled IT Technical Support Specialist to join an IT Shared Services team... ...onsite in the office.** Key Responsibilities Resolve technical... ...to support critical incidents outside of standard business...Work at officeRemote work
$88.9k - $151.1k
...DescriptionAs a Sr Associate in support organization in Wealth... ...financial sector. Critical incident may require weekend and/or after... ...hours support.PRINCIPAL RESPONSIBILITIES:Lead production stability effort... ...with Microsoft Azure, REST APIs, GitHub, and ServiceNowPreferred...Full timeWork experience placementH1bWork at officeWorldwideFlexible hours$87.5k - $145k
...is hiring a full-time Trade Support Engineer for an hybrid role in Chicago... ...opportunity is ideal for a technical support professional with experience... ...SQL for data analysis and incident investigation · Familiarity... ...Trading Support & Incident Response · 25% Systems Administration...Full timeCasual workRelocation packageWeekend work$175k - $250k
Trade Floor Support EngineerWe are seeking a highly skilled... ...Trade Floor Support Engineer to join our dynamic... ...that requires exceptional technical expertise, outstanding... ...Leverage ServiceNow to manage incident, problem, and change... ...troubleshooting API integrations and Excel...Work at officeRemote workNight shiftWeekend work- Vizient is seeking a Production Systems Support Engineer to provide technical triage, diagnostics, and operational support across Vizient platforms and business domains. You will improve incident response, restoration speed, escalation quality, RCA follow-through, and...
$80.9k - $122.3k
...requirement for this role, which supports U.S. federal, state, and/or... ...of highly skilled technical engineers who have a passion for making... ...hybrid model. Your Impact - Responsibilities In your role as a Agentforce... ...technologies preferred API / programming experience Big...Work at officeLocal area
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