Senior Tech Support Engineer - Fintech Infra & Escalations
Zero Hash
zerohash is seeking a Senior Technical Support Engineer to safeguard reliability of its global value transfer infrastructure. You will escalate complex issues, partner with product and engineering, and architect scalable support tooling. This role demands deep API, SQL, and coding skills and a passion for proactive incident management. You will mentor engineers, influence technical roadmaps, and help drive internal improvements across enterprise integrations and APIs. #J-18808-Ljbffr Zero Hash
Vacancy posted 5 days ago
Similar jobs that could be interesting for youBased on the Senior Tech Support Engineer - Fintech Infra & Escalations in Chicago, IL vacancy
$75k - $100k
A financial technology firm in Chicago seeks a Senior Support Engineer to provide technical support for internal teams. The ideal candidate will have 3-5+ years in technical support, strong experience with Python and observability tools, and excellent communication skills...SeniorFlexible hours$75k - $100k
...seeking a highly skilled and collaborative Senior Support Engineer to join our team. In this role, you... ...related bugs and platform anomalies, escalating as needed to Engineering Internal... ...support role, preferably within the FinTech or payments industry Strong experience...SeniorFlexible hours- About the Job Join us as a Senior Technical Support Engineer and help drive the resilience, scale, and efficiency... ...-solving and acts as the ultimate escalation point for our most complex... ...role—ideally within enterprise SaaS, fintech / blockchain, or trading infrastructure...SeniorImmediate startWork from home
$68k - $80k
...business needs first, then designing the right support solutions. We believe in working together... ...Opportunity We're seeking an IT Support Engineer II to serve as our advanced technical specialist and escalation point for complex infrastructure challenges. You...SuggestedFull timeWork at officeImmediate startWork from homeFlexible hoursFramework IT
Chicago, ILa month ago- Motorola Solutions is seeking an experienced Technical Support professional for the RapidDeploy cloud SaaS platform. You will provide... ...groups. You will work with telemetry tools to troubleshoot and escalate as needed. Strong communication and teamwork are essential in this...SeniorRelocation
$97k - $116.5k
...Title IT Change Enablement Senior Specialist Job ID 1077... ...Work Areas Technology & Engineering Employment Type... ...perspectives, and skills in a supportive and inclusive work environment... ...straightforward adjustments, and escalating items as needed. They support...SeniorPermanent employmentFull timeTemporary workFor contractorsWork at officeLocal area1 day per week$100k - $125k
...for Feastables. Role Overview The Beast Industries IT team supports a fast-moving business environment where technology is... ...support for Feastables leadership when needed. The Role As Senior IT Support Engineer , you will own identity and access management operations and...SeniorWork at officeLocal areaRemote workRelocation packageFlexible hoursMrBeast
Chicago, IL3 days ago- Jobtailor is seeking an IT Support professional at our Chicago office to ensure IT solutions run smoothly and end-users are supported effectively. The role includes training users on new devices, enabling access to resources, and maintaining security best practices. The...SeniorWork at office
- Aeropay Payments, Inc. is seeking a Technical Support Specialist to stand up and lead our Engineering support function. You will bridge frontline client teams with Product and Engineering, owning the transition from ad hoc support to a scalable, data-driven practice. This...SeniorMonday to Thursday
- At Horizon3.ai, we’re building a team of bold thinkers, problem solvers, and Learn-it-Alls. We’re looking for individuals who: Love solving tough problems , especially the ones no one else has cracked. Thrive in high-performing teams that celebrate success and lift each...SeniorRemote jobInternship
- ...optimal level and end-users’ needs are met Provide end-user support including training on new device capability, basic device operations... ...experience in Computer Science, Information System, Engineering, or related field 1 year of experience in a complex IT operating...Senior
- Park Place Technologies is seeking a Sr. Technical Support Engineer- L4 skilled in IBM i systems to implement customer projects effectively. You'll collaborate with various teams and ensure customer requirements are met, directly leading the project-related tasks. The...SeniorWork at office
$80k - $105k
...the right people, and help them grow. Senior IT Services Specialist Power... ...experienced IT professional to lead end-user support and service delivery across corporate and... ...environments. This role acts as a senior escalation point, mentor, and strategic partner,...SeniorFor contractorsLocal areaPower Construction
Chicago, IL3 days ago- Zero Hash is seeking a Technical Support Engineer in Chicago to troubleshoot complex client integrations, drive the reliability of our global transfer platform, and communicate technical findings clearly to both technical and non-technical stakeholders. You will partner...
$85k - $100k
...pay. Reports to: Sr. Engineering Manager FLSA Status: Exempt... ...-minded Technical Support Associate to join our... ...Resolution: Own the #ap-tech-support intake queue,... ...and data logs before escalating them to Tier 3 engineering... ...preferably within the fintech or payments industries...Permanent employmentWork at officeMonday to ThursdayFlexible hoursWeekend work3 days per weekAeroPay
Chicago, IL4 days ago- ...bridge business objectives with technical solutions within the Engineering/Product team, reporting to the VP of Engineering. You may lead... ...and stakeholder engagement, partnering with Data, Analytics, and Finance to support regulatory #J-18808-Ljbffr NinjaHoldingsSeniorRemote job
$55k - $65k
Senior Desktop Support Technician Insight Health Systems is seeking a talented and experienced Level 2 Senior Desktop Support Technician to... ...operations and act as the point of contact for all desktop team escalations. Act as a team lead for projects and daily tasks. Be...SeniorFull timeTemporary workWork at officeMonday to Friday- ...Insight Hospital is seeking a talented and experienced Level 2 Senior Desktop Support Technician to join our IT team. The ideal candidate will... ...operations and be a point of contact for all desktop team escalations Willing to be on call as needed on weekends and off hours...SeniorFull timeTemporary workWork at officeMonday to Friday
- ...The ideal candidate will have over 10 years of hands-on experience and specific knowledge in People Tools version 8.54, production support, and application server maintenance. You will work closely with development, DBA, and networking teams, and must possess strong communication...SeniorWeekend work
$120k - $140k
...future covered.Summary:In this senior role within IT Operations,... ...trust in configuration data that supports effective ITSM and... ...stakeholders accountable.Serve as the escalation point involving potential... ...Identification and Reconciliation Engine.Develop, document, implement,...SeniorFull timeTemporary workImmediate start- Applied Systems Chicago is seeking a Senior Service Desk Technician, Executive Support, to lead the Corporate IT Service Desk and mentor junior staff. You will handle complex L2 incidents, manage escalations, and drive process improvements while maintaining deep technical...SeniorWork at office
- ...Senior Service Desk Analyst The Service Desk Analyst is responsible for providing high... ...team, to deliver outstanding service and support. What You'll Be Doing Assists users... ...the relationship with the customer. Escalate calls, as necessary, to Level II and III...SeniorFor contractorsWork at officeRemote work
1872 Consulting
Chicago, IL5 days ago - ..., Illinois. The ideal candidate will have over 7 years of experience, strong Pl/I programming skills, and experience in production support, especially for insurance clients. This role includes production support and enhancements on mainframe systems, customer liaison, and...SeniorPermanent employmentFull time
$70k - $125k
...visit ( Purpose of Role: Marex is seeking a Trade Support Team Lead who will be a Senior member of the team who supports the Trade Support Supervisor... ...Compliance and/ or your supervisor as required To escalate risk events immediately. To provide input to risk...SeniorFull timeImmediate startMonday to FridayShift workAfternoon shiftMarex
Chicago, ILmore than 2 months ago$65.12k - $97.1k
...Central IT Salary/Grade: ITS/77 Job Summary Supports users ensuring successful installation... ...questions and inquiries that have been escalated by junior staff. Supervises Provides... ...pay for quality, affordable childcare and senior/adult care. Professional Growth & Development...SeniorFor contractorsWork at officeNorthwestern University
Chicago, IL3 days ago- ...technical services firm is looking for a Sr. Project Manager in Chicago to lead a multi-year initiative within the Architecture & Engineering department. The role involves managing the replacement of technical devices and ensuring compliance with updated standards. The...Senior
$81k - $101k
...around the world. Today we support more than 5,100 clients... ...and talented Technical Support Engineer II to work directly with customers... ...effective mediator and escalation bridge between customers and... ...Student Financial Services (SFS), FinTech, or the payments industry....Full timeTemporary workLocal areaImmediate startFlywire
Chicago, IL7 days ago- ...NOTE: This job description formalizes the Systems Support Engineer role. It does not change the role, compensation, or employment... ...with clients throughout the ticket lifecycle, and escalates issues that require senior engineering involvement. This is the foundation of...Temporary workRemote work
Talent Solutions
Chicago, IL10 days ago - ...customer issues, responsible for understanding the problem, resolving common and well-documented cases, and escalating more complex issues to senior support or engineering with clear reproduction steps and context. Responsibilities Act as the first point of contact for...Local area
Databento
Chicago, ILa month ago - Mrbeastyoutube is seeking a Senior IT Support Engineer to oversee identity and access management initiatives. This role will focus on Okta administration and enhance technology practices at the Feastables Chicago office, ensuring operational reliability and providing high...SeniorWork at office
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Senior Tech Support Engineer - Fintech Infra & Escalations. Be the first to apply!
Related searches
- IT network engineer Chicago, IL
- line support engineer Chicago, IL
- senior support engineer Chicago, IL
- operations support system engineer Chicago, IL
- IT software engineer Chicago, IL
- IT engineer Chicago, IL
- IT developer Chicago, IL
- production support engineer Chicago, IL
- IT support engineer Chicago, IL
- support escalation engineer Chicago, IL