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Senior Cloud SaaS Support Engineer (CSAT/On-Call)

Motorola Solutions

Motorola Solutions is seeking an experienced Technical Support professional for the RapidDeploy cloud SaaS platform. You will provide day-to-day customer support, resolve issues, and drive CSAT across diverse user groups. You will work with telemetry tools to troubleshoot and escalate as needed. Strong communication and teamwork are essential in this fast-growing environment. Travel is under 10%, relocation none, and on-call rotations may be required. #J-18808-Ljbffr Motorola Solutions

Vacancy posted 8 hours ago
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