Senior Cloud SaaS Support Engineer (CSAT/On-Call)
Motorola Solutions
Motorola Solutions is seeking an experienced Technical Support professional for the RapidDeploy cloud SaaS platform. You will provide day-to-day customer support, resolve issues, and drive CSAT across diverse user groups. You will work with telemetry tools to troubleshoot and escalate as needed. Strong communication and teamwork are essential in this fast-growing environment. Travel is under 10%, relocation none, and on-call rotations may be required. #J-18808-Ljbffr Motorola Solutions
$90k - $110k
...THE OPPORTUNITY The Senior Technical Support Engineer provides product-focused technical... .... Participate in on-call, weekend, holiday, or after... ..., escalation support, SaaS support, cybersecurity support... ...Experience supporting enterprise cloud, SaaS, data security,...CloudSeniorTemporary workWork experience placementWork at officeRemote workWeekend workAfternoon shift- Ripple is seeking a Senior Software Developer to build and own the platform... ...to craft scalable, resilient cloud solutions in a fast-growing SaaS product. You’ll mentor engineers, drive design reviews, and... ...performance while contributing to an on-call rotation in a #J-18808-Ljbffr...CloudSenior
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- JD Software is hiring a full-time Software Engineer to develop cloud-based SaaS solutions for the public sector. You will join a dedicated team delivering cutting-edge features and services using modern cloud technologies. The ideal candidate brings strong Java/JS/TS/C#...CloudSeniorFull time
- ...provider is seeking an experienced Senior .NET SQL Developer / Support Engineer to maintain and enhance enterprise... ...managing SQL scripts, and providing on-call support during off-hours.... ...willingness to work rotational shifts. #J-18808-Ljbffr Cloud Hybrid Technologies LLCCloudSeniorShift work
$203k - $398k
...Success, Technical Support, Professional... ...Product and Engineering, the 90-day checkpoint... ...time-to-exit, CSAT delta, churn... ...platform-level calls on scope,... ...consumption-based or B2B SaaS company, with... ...-management or senior program... ...customer challenges (cloud, data...CloudSeniorLocal areaRemote workWorldwideFlexible hours- Motorola Solutions is seeking a Technical Support professional for the RapidDeploy cloud SaaS platform. You will manage Zendesk inquiries,... ...ensure timely resolutions. The role involves on-call shifts and collaboration to drive CSAT and product improvements. Ideal candidates...CloudShift work
$115k - $135k
...Services team, you will support the Information... ...part of the CCSI (Cloud, Client Services,... ...and platform engineering role with a strong... ....The CCSI Systems Senior Engineer is a full... ...cloud platforms, SaaS services, and enterprise... ...in on-call or 24x7 support models...CloudSeniorFull timeWork at officeRemote workRelocation packageMonday to Friday$118.7k - $218.6k
...PKI Specialist - Senior ConsultantOur Deloitte... ..., including cloud, on-premises, and... ...leadershipProviding leadership and support to delivery teams... ...Security, Engineering, Computer Science,... ..., Cloud Security, SaaS Security5+ years... ...to the Global Call Center (GCC) at USTalentCICInbox...CloudSeniorWork experience placementLocal areaVisa sponsorship- ..., clean rooms, and cloud data platforms.We are looking for a Senior Product Manager to... ...across a complex web of engineering, business... ...nuances (California Drop support, data residency) that... ...B2B or enterprise SaaS, balancing customer... .... You'll make calls with incomplete information...CloudSeniorTemporary workFreelanceLocal areaFlexible hoursShift work
$221.9k - $390.3k
...President of Technical Support is an executive leader... ...role leads a team of Senior Directors and Directors... ...alignment across Engineering, Product, Sales, and Customer... ...operational metrics — CSAT, Time to Resolution (... ...familiarity with CRM, SaaS, or cloud-based enterprise...CloudFull timeWork experience placement- ...Project ManagerIntake Call Notes:Types of Projects: Software development/SaaS, Infrastructure, ERP (Workday, Oracle) implementationMergers & Acquisitions (M&A)... ...distributed teams.Strong background in utilizing digital, cloud-based emerging technologies and data analytics....CloudSenior
$163.4k - $322.1k
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$150.1k - $227k
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$92.7k - $161.85k
As a Senior DevOps Engineer, you will be a key technical contributor... ...CI/CD pipelines that support the full software development... ..., and operating cloud‑native platforms that... ...actions.Participate in on‑call rotations,... ...services (PaaS, IaaS, SaaS).Strong experience with...CloudSeniorFull timeWork at office$230k - $270k
....Job Description:The Senior Director of Engineering will lead a large global... ...while continuing to support active client needs.... ...APIs, data models, cloud infrastructure, automation... ...for enterprise or SaaS platforms.Proven... ...the initial screening call with the Talent Acquisition...CloudSeniorFull timeLocal area$128k - $252.5k
...integrated, end-to-end support and advisory services covering... ...Deloitte is seeking a Senior Consultant to join Tech... ...technology strategy, cloud strategy, platform... ...software as a service (SaaS), business process as a... ...inquiries to the Global Call Center (GCC) at USTalentCICInbox...CloudSeniorContract workLocal areaVisa sponsorship$143.4k - $216.9k
...role fixes that.As Senior PMM, Website Lead,... ...PMM, SEO, Design, Engineering, Brand, and Demand... ...prioritization calls on which pages to... ...integration and cross-cloud web... ...experience at a B2B SaaS companyA track record... ...benefits and resources support you to find balance...CloudSeniorFull time$174.8k - $236.5k
...response for hybrid and multi-cloud enterprises. The... ...across public cloud, SaaS, identity, and data... ...Overview As a Security Engineer (Pre-Sales) at Vectra.ai... ...Pre-Sales support and Technical Account Management... ...deployment review and forecast calls. Participate in...CloudSeniorWorldwide- ...Join to apply for the Senior Project Manager role at... ...a leading provider of SaaS solutions that empower... ...pre‑ and post‑go‑live support. Responsibilities... ...Facilitate meetings and calls to guide customers through... ...telephony technologies (e.g., cloud contact centers,...CloudSeniorFlexible hours
$92k - $120k
...Description Summary: The Senior IT Security Engineer is responsible for planning... ...security systems, cloud environments, and SaaS environments for operational... ...deep technical analysis and support of security... ...employment process, please call (***) ***-**** and let us...CloudSeniorFull timeWork at officeWork from homeFlexible hours2 days per week- Senior Product Manager Reports To: VP, Product... .... Our secure, cloud-based platform lets... ...acceptance criteria for engineering teams * Work... ...success, and support teams to inform product... ...the hard calls early. * Enable... ...experience in B2B SaaS * At least 2...CloudSeniorFull timeWork at office2 days per week3 days per week
$133k - $166k
...We are seeking a Senior Application Engineer I to lead the advanced... ...technology solutions supporting Litigation Practice Delivery... ...Lead the integration of cloud and on premises data sources into SaaS platforms • Serve... ...participation in a shared on call rotation What...CloudSeniorWorldwideFlexible hours- ...Collaborates closely with Citrix Engineers in monitoring the Citrix... ...Defines standards for hardware support, including evaluation of... ...Microsoft Office (O365), iManage Cloud, Adobe and other third-party... ...and objectives identified by senior management, including the ability...CloudSeniorWork at office
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$149k - $235k
...meet you.Braze is a modern, cloud-first SaaS company running entirely... .... We're looking for a Senior Cloud Security Engineer II to join our Security Engineering... ...in production — on-call for it, not adjacent to... ...development supported by formal career pathing,...CloudSeniorWork at officeLocal area
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