Tier II Cloud SaaS Support Specialist
Motorola Solutions
Motorola Solutions is seeking a Technical Support professional for the RapidDeploy cloud SaaS platform. You will manage Zendesk inquiries, troubleshoot issues across technical and non-technical teams, and monitor SLA metrics to ensure timely resolutions. The role involves on-call shifts and collaboration to drive CSAT and product improvements. Ideal candidates will have 4+ years in technical support, strong SaaS knowledge, and experience with monitoring tools like Datadog or Application #J-18808-Ljbffr Motorola Solutions
Vacancy posted 7 hours ago
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