B2B SaaS Technical Support - 2nd Level Engineer
parcelLab GmbH
parcelLab GmbH is seeking a Technical Support Specialist to serve as 2nd level support for B2B customers. You will handle complex technical cases, investigate issues, and implement customer requests directly within the system. Ideal candidates should have prior experience in customer support, an understanding of JavaScript, and strong problem-solving skills. The role offers a remote-friendly work environment and the chance to be part of a fast-growing SaaS company. #J-18808-Ljbffr parcelLab GmbH
Vacancy posted 4 days ago
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