Global Mobility Specialist

Global Mobility Specialist

Software Guidance & Assistance, Inc., (SGA), is searching for a Global Mobility Specialist for a contract assignment with one of our premier SaaS clients in San Jose, CA. This a hybrid role with 2-3 days per week in office. We are looking for an experienced U.S. Global Mobility Specialist, passionate about providing employees with exceptional experiences in the complex worlds of business immigration and relocation. We are looking to add to our team as we scale for continued high growth, and domestic and global movement. We are looking for someone detail-oriented, proactive, organized, and disciplined, who will be a consummate team player and business partner. If you thrive in a fun, fast-paced environment, come help us attract, engage, and retain the world's top talent! Reporting to the Americas Immigration Manager, the Global Mobility Specialist in this hands-on role will partner closely with Managers, Talent Acquisition, Compensation, HRBP's, Benefits, Legal, Payroll, Tax, vendor partners, and others to ensure a seamless mobility experience for our employees and candidates. This role has a focus on supporting our U.S. immigration population.

Responsibilities:

• U.S immigration & international transfer case management, including assessments and initiations.
• U.S immigration program support: work closely with immigration counsel, document review, PERM process, invoice processing, etc.
• Liaise with employees, candidates & managers on U.S. immigration and relocation inquiries.
• Serve as an immigration and relocation subject matter expert for customers and partners.
• Contribute to educational content, communications, and trainings.
• Assist with complex issue resolution facilitated through stakeholder discussions that balance business needs, employee experience and risk.
• Review and support critical issues and exception requests.
• Partner with internal cross-functional teams and external supplier partners to develop process and system improvements.
• Provide and receive coverage for teammates as needed (and cross-train accordingly).
• Develop and maintain a positive and professional working relationship with all members of the team, customers, clients, and all service partners through timely, accurate and professional communication.
• Contribute to the global program's priorities & objectives and provide innovative ideas for improvements and efficiencies.
• Manage the delivery of mobility services per processes established by Adobe's Global Mobility program owners in immigration and relocation.

Required Skills:

• Bachelor's degree in human resources, psychology, communications, or a related field; or equivalent practical experience.
• At least 5 years' U.S. immigration experience required, including H-1B Cap and PERM
• Experience with J-1's
• Strong U.S. immigration knowledge.
• Strong communication skills.
• Strong project management, planning, and organizational skills.
• Ability to learn quickly, work independently, and deal successfully with ambiguity.
• Ability to prioritize competing tasks in a fast-paced environment
• Ability to think through end-to-end solutions to improve the processes through the mobility lifecycle.
• Ability to work effectively with data, analyze and present insights, develop and deliver presentations of key results.
• Ability to maintain the highest level of confidentiality and apply excellent judgement.
• Ideal candidate must be resourceful, adaptable, self-motivated, and a trusted advisor to clients at all levels of the company.
• 2-3 years of relocation/mobility experience
• Systems: ServiceNow, Workday, SharePoint, AI systems such as Claude, Copilot etc.
• Vendor management experience

SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at . SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities.