Staff Accountant

Staff Accountant

The Staff Accountant is responsible for assisting the Director of Finance and staff in maintaining accurate and timely financial reporting; ensuring acceptable levels of internal control; ensuring compliance with all federal, state, and local regulations and Highgate Hotels Standard Operating Procedures; and safeguarding owners/investors assets. For this role, the emphasis is placed on the management of Accounts payable, General Cashier and Income Audit.

Responsibilities include:

• Review Income Audit report daily (Send daily DHR & manage Night audit packets through MDO & Revenue reporting through Profitsage).
• Prepare weekly Tax reconciliation for Room occupancy and Meals Tax.
• Reconcile OTA and 3rd party billings and receiveables
• Post wires/checks daily
• Group Event billings and corporate account billings.
• Processing refunds, credit memos, and adjustments
• Daily Adjustment review & Daily credit card rebate review.
• Assist in the monthly close process by posting journal entries related to payroll, prepaid etc.
• Collect and reconcile vendor statement on a weekly basis.
• Monitor, prepare, and communicate financial reports in accordance with Highgate Hotels required due dates.
• Perform general cashier duties for the property.
• Manage accounting support team in charge of processing AP invoices and month end process.
• Handle customer inquiries in a professional and timely manner, provide customers with accurate invoices, statements, and schedules.
• Monitor guest ledger, advance deposit ledger and any other related ledgers to ensure proper internal control.
• Keep management aware of any unusual operation or financial occurrences and/or significant deviations.
• Reconcile invoices against ledgers or schedules to ensure accuracy of invoicing.
• Ensure overall guest satisfaction by attentive listening and then immediately resolving guest issues or elevating to the Director of Finance or General Manager.
• Cross-Train in other areas within the Accounting Department.
• Ability to identify root causes of issues that may affect staff or guests and provide actionable and measurable solutions to improve efficiency, overall work environment, and/or guest experience

Qualifications include:

• College courses in an associated or related field and/or related experience in an Hotel or Hospitality environment
• Must be proficient in Windows, Microsoft Office (Intermediate Excel and Basic Word)
• Accounts Payable and Payroll experience is preferred
• Hotel PMS Opera is preferred
• Long hours sometimes required.
• Sedentary work, exerting up to 25 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Maintain a warm and friendly demeanor at all times.
• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
• Must be able to listen to, understand, and clarify concerns raised by employees and guests.
• Must be able to multitask and prioritize departmental functions to meet deadlines.
• Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
• Attend all hotel required meetings and trainings.
• Participate in M.O.D. coverage as required.
• Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, which include wearing nametags.
• Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
• Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
• Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
• Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
• Must be able to maintain confidentiality of information.
• Perform other duties as requested by management.