Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Senior Technical Analyst

Kasmo Global

Description:
Location: Phoenix, AZ, Irving, TX & Charlotte, NC (Onsite)
Rate: ***/hr***
Role Overview
Monitoring Strategy & Engineering (MSE) operates as the orchestration and control layer for client digital experience observability platforms, including Glassbox (session replay and digital experience analytics) and AppDynamics End User Monitoring, deployed across an enterprise footprint of 250+ applications and 4,500+ users.
We are hiring a Senior Technical Analyst to strengthen our capacity in reporting and insights, AI and automation, and native mobile application observability. This role partners closely with business stakeholders and platform engineering teams to translate monitoring data into action, build tooling that scales the team's capability, and investigate session-level anomalies in our highest-traffic experience surfaces.
This is a builder's role with a strong communication and stakeholder management component. The person in this seat will write code, run technical conversations with mobile platform engineers, produce reports for senior leaders, document procedures rigorously, and find ways to apply AI tooling inside a regulated enterprise environment where access and approvals are tightly controlled.
Key Responsibilities
Reporting, Dashboards, and Insight Generation
Partner with business and technology stakeholders to gather requirements and produce reports and dashboards using Glassbox capabilities, both within the platform UI and external visualization layers
Translate session-level signal into clear, actionable narratives for senior leaders, including incident drill-downs requested by leadership
Build toward self-serve reporting models that reduce ad-hoc analytics demand and create reusable playbooks


AI and Automation Tooling
Build automations and tools around the monitoring platform that reduce routine work, expand monitoring depth, and accelerate insight delivery
Leverage Glassbox APIs and other advanced capabilities to extend platform value
Apply GenAI tools to internal workflows to create durable efficiency, and share patterns and learnings within the team
Navigate enterprise constraints around AI access with creativity - finding compliant paths forward
Native Mobile Session Investigation
Investigate native application session anomalies, crashes, and data capture issues; summarize findings and present them to relevant technology stakeholders
Configure and troubleshoot Glassbox SDK instrumentation in native iOS and Android applications
Run technical discussions with mobile platform engineering teams during custom event design, governance reviews, and redundancy assessments
Operational Excellence
Use platform capabilities to review existing implementations, identify refinements, and improve operational hygiene
Document procedures, runbooks, and standards extensively and consistently
Triage effectively with the Glassbox vendor on platform issues, feature gaps, and roadmap conversations
Cross-Team Support
Provide tangential support to Glassbox web and native implementation work when needed
Contribute to team-wide AI fluency through demos, knowledge sharing, and pattern documentation
Required Qualifications
5-8 years in technology roles spanning analytics and reporting, platform engineering, or technical product or program work, ideally within regulated enterprise environments
5+ years of Demonstrated experience translating business and technology requirements into reports, dashboards, and insights using observability or analytics platforms
5+ years of Working fluency with native mobile architecture (iOS and/or Android), SDK integration patterns, app lifecycle, and crash investigation - as a collaborator with mobile teams, not as a native application developer
5+ years of Strong scripting and tooling skills (Python, shell scripting, or equivalent) sufficient to build automations, integrate APIs, and produce small shareable utilities
5+ years of Hands-on experience with REST APIs and JSON - ability to consume, transform, and surface data from platform APIs into reports, dashboards, and downstream tooling
Comfortable acting as a technical bridge between business stakeholders and engineering teams, including running technical discussions with mobile platform engineers and presenting findings to senior leaders
Strong written documentation discipline and a habit of leaving systems, procedures, and runbooks better than they were found
Operates independently, drives work to closure, and brings persistence to navigating enterprise constraints around access, tooling, approvals, and AI usage policies


Preferred Qualifications
Experience with session replay, digital experience analytics, or APM tooling (Glassbox, ContentSquare, Quantum Metric, FullStory, AppDynamics EUM, Dynatrace, New Relic). Glassbox depth preferred
Hands-on experience leveraging GenAI tools to build internal tooling, accelerate development, or automate workflows
Familiarity with dashboard and visualization platforms (Grafana, Power BI, Tableau)
Exposure to tag management systems (Tealium, Adobe Launch) and JavaScript instrumentation in enterprise web applications
Background in heavily regulated environments with hands-on experience navigating controlled tooling, AI access policies, or governance-constrained development workflows
Familiarity with CI/CD pipelines, Git/GitHub, and modern developer workflow tooling
Experience with hybrid application architectures (native containers with embedded web views)
AWS certifications or equivalent cloud platform credentials

Vacancy posted 5 days ago
Similar jobs that could be interesting for youBased on the Senior Technical Analyst in Irving, TX vacancy
  •  ...Our client is seeking a Senior JD Edwards Technical Functional Analyst to join its growing Information Technology organization. This is an outstanding opportunity for a seasoned JD Edwards professional who combines strong technical development expertise with functional... 
    Senior
    Monday to Friday

    GTN Technical Staffing

    Dallas, TX
    a month ago
  • Megger seeks an experienced IT Support Analyst to provide hands-on technical support to users across its North American operations. Based in Dallas, TX, the role serves multiple Megger locations and remote users throughout the United States, Canada, and Mexico. The ideal... 
    Senior
    Remote work

    Megger Service Excellence

    Dallas, TX
    2 days ago
  •  ...Technical Business AnalystWe are seeking an experienced Technical Business Analyst who excels at bridging the gap between business stakeholders and technical teams within a fast-paced Agile environment. This role requires someone who is equally comfortable leading conversations... 
    Senior

    Peyton Resource Group

    Dallas, TX
    5 days ago
  •  ...Senior Applications Specialist We are a leading national consumer finance company with a strong legacy of stability and performance. Following our recent acquisition and the appointment of a new CEO, we are entering an exciting period of transformation-shifting... 
    Senior
    Full time
    Work at office
    Remote work
    Shift work

    Flagship

    Coppell, TX
    more than 2 months ago
  • Job Description Job Description PURPOSE/SUMMARY: The Collections Specialist is responsible for the day-to-day recovery of outstanding receivables, working directly with customers, contractors, and internal teams to resolve past-due balances and ensure timely payment...
    Senior
    Full time
    For contractors
    Work at office
    Monday to Friday

    Tangram Interiors

    Dallas, TX
    20 days ago
  •  ...impact? We proudly pursue top talent with a diverse and global set of experiences and backgrounds. We Are Looking For The Technical Support Analyst will work within the IT operations division and will be responsible for providing technical support across the... 
    Permanent employment
    Contract work
    Work experience placement
    Local area
    Immediate start
    Flexible hours

    FDH Aero

    Irving, TX
    5 days ago
  •  ...solutions such as SSO, Oauth, MFA, and IAMExceptional analytical and technical skills with expert-level capability in architecture and...  ...environment, 4-days a week in office#GMFJobs #LI-Hybrid #LI-ST1Hybrid Senior Principal Cybersecurity Architect Opportunity- 4/days week... 
    Senior
    Temporary work
    Currently hiring
    Work at office
    Flexible hours

    GM Financial

    Irving, TX
    8 days ago
  • McKesson is seeking a Lead Architect for Maestro Kinaxis Solutions in the Supply Chain Planning domain. You will own end-to-end Kinaxis RapidResponse implementations, bridging business, IT, and system integrators to translate requirements into scalable designs and ensure...
    Senior

    McKesson

    Irving, TX
    5 days ago
  • ## Principal Consultant - ERP DOMAIN (Senior)Applylocations: Irving, TX: Chicagotime type: Full timeposted on: Posted Yesterdayjob requisition id: R-105735Principal Consultant - ERP DOMAIN (Senior)1Position SummaryWe are seeking a highly experienced Principal Consultant... 
    Senior

    Jobleads-US

    Irving, TX
    5 days ago
  •  ...Strategic Human Resources Leadership Develop and implement HR strategies aligned with business goals. Partner with senior management to identify workforce needs and talent gaps. Lead organizational development, succession planning, and workforce planning initiatives... 
    Senior
    Interim role

    E-Solutions

    Irving, TX
    4 days ago
  • Verizon Communications is seeking a Distinguished Engineer to architect and build the applied AI layer behind our autonomous network. This hybrid role combines design ownership of Gen AI-powered systems across AWS, Azure, and GCP with hands-on implementation and security...
    Senior

    Verizon Communications

    Irving, TX
    5 days ago
  •  ...Caris Life Sciences is seeking a Senior Manager – Corporate Accounting to lead the monthly and quarterly close for corporate accounting and manage a team of accountants. The role partners with SEC Reporting, FP&A, Internal Audit, Inside Sales, Legal and HR and supports... 
    Senior

    Caris Life Sciences

    Irving, TX
    2 days ago
  • Wesco - 9400 N Royal Ln Irving, Texas, United States - Responsibilities: Receive, pick, pack, and ship materials; Verify received products and enter receipts; Load/unload and stage shipments; Perform cycle counts and quality assurance inspections; Housekeeping and organization...
    Senior

    Wesco

    Irving, TX
    2 days ago
  •  ...Michaels is seeking a Senior Category Management Planner in Irving, TX to partner with the Category Manager and Category Director. The role focuses on driving sales, margin and inventory optimization, with seasonality planning and SKU rationalization efforts. Key duties... 
    Senior

    Michael's Inc

    Irving, TX
    19 hours ago
  •  ...Vizient is seeking a data analyst to organize and analyze complex healthcare purchasing and contracting data to support informed client decisions. You will cleanse data, identify gaps, and apply contract information to develop insightful analyses. You will collaborate... 
    Senior
    Contract work

    Vizient

    Irving, TX
    3 days ago
  • Intuit is seeking a Senior Tax Expert to support complex tax needs for consumers and small businesses in the retail sector. In this role, you will prepare and review advanced federal and state tax returns, interpret evolving tax laws, and help optimize legitimate savings... 
    Senior

    Intuit

    Irving, TX
    1 day ago
  •  ...Caterpillar Inc. in Irving, TX, seeks a Senior Corporate Counsel to partner with Treasury and Finance on financing, capital markets, banking, and risk management. You will lead legal support for corporate treasury operations, including credit facilities, securitizations... 
    Senior

    Caterpillar Brazil

    Irving, TX
    5 days ago
  • Technical Business Analyst needed for Qualizeal, Inc. located in Irving, TX. Engage in end-to-end (E2E) testing efforts for Guidewire applications, including planning, execution, and reporting. Design, implement, and execute test cases to ensure the functionality, performance... 
    Relocation

    QualiZeal, Inc.

    Irving, TX
    2 days ago
  • $250k

     ...Senior Attorney Manager Locations: San Antonio, Corpus Christi, Austin, Dallas, Houston Base Salary: $250,000 About The Position We are seeking a proven Attorney Manager with extensive litigation experience and extensive experience building and scaling litigation... 
    Senior

    Thomas J. Henry Law, PLLC

    Irving, TX
    3 days ago
  •  ...Accenture is seeking an HR Transformation Senior Manager to shape how organizations approach HR in the digital age, delivering HR transformation projects with AI, automation, and process optimization. You will work closely with clients to improve HR functions, enhance... 
    Senior

    Accenture

    Irving, TX
    3 days ago
  •  ...Great Hearts Academies seeks a Financial Analyst III to support strategic financial decision-making by collecting, analyzing, and reporting financial data for the North Texas Home Office in the Dallas/Fort Worth area. You will review reconciliations, prepare budgets, and... 
    Senior
    Home office

    Great Hearts Academies

    Irving, TX
    5 days ago
  •  ...Job Title Strong experience as a Technical Analyst or similar role within enterprise environments Hands-on experience with Azure cloud migration projects Experience working across hybrid environments (on-prem, AWS, Oracle, etc.) Ability to interface directly... 

    Saxon Global

    Dallas, TX
    3 days ago
  • PMG in Dallas, Texas is seeking a Resource Management Sr. Principal to lead and optimize the company's centralized resourcing function. You will play a critical role in workforce planning and ensure optimal deployment of talent across various teams. The ideal candidate ...
    Senior

    PMG

    Dallas, TX
    4 days ago
  •  ...Job Description Job Title: Sr Technical Specialist - I_ETL Location: Dallas TX What's in it for you :- We are looking for a Data Quality Engineer with strong experience in data quality assurance, validation, and monitoring within modern data platforms... 
    Senior

    VeeRteq Solutions Inc.

    Dallas, TX
    3 days ago
  •  ...Confidential CPA / accounting firm seeks a Tax Senior in Irving, TX. Full-Time, Direct Hire. Experience: 4-5 years. Compensation: $8...  ...accounting who is eager to learn, grow quickly, and build deep technical expertise. The firm values hunger over tenure — driven, curious... 
    Senior
    Full time

    Thomas Talent Network

    Irving, TX
    2 days ago
  • Builders FirstSource, America’s largest supplier of building materials, seeks a Real Estate Attorney to provide legal advisory across real estate operations, disputes, and transactional matters. You will partner with business stakeholders on land use, zoning, and entitlement...
    Senior
    Local area

    Builders FirstSource

    Irving, TX
    4 days ago
  • $87.36k - $131.04k

     ...Technology Business AnalysisCompany: CitiCiti is looking for a Senior IT Business Analyst to bridge the gap between business strategy and technology...  ...and verbal formats, adapting style effectively for technical and non-technical audiences.Manages multiple concurrent workstreams... 
    Senior
    Full time
    Work at office
    Remote work

    Citigroup

    Irving, TX
    3 days ago
  • Devops and Linux AdministratorAnsible tower administration & expertise with playbook creation and troubleshootingExperience on Chef administration & expertise with chef cookbook creation and troubleshootingExpertise in RHEL Linux administration, patch management & RHEL...
    Senior

    NTT DATA

    Irving, TX
    2 days ago
  •  ...full-time Department Manager to lead warehousing, material processing, and distribution under the Plant Manager. The role requires a technical degree and 7–10 years of warehouse/distribution management experience, with SAP/WMS proficiency and strong leadership abilities.... 
    Senior
    Full time
    Shift work

    McCormick & Company, Incorporated

    Irving, TX
    2 days ago
  •  ...Service Support Analyst - Tier 1PBS Systems is looking for a Service Support Analyst to join our Client Services team. As a Service Support Analyst, you will provide excellent support to our new and existing customers in the Service module of our software. By assisting... 

    PBS Systems

    Arlington, TX
    4 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Senior Technical Analyst. Be the first to apply!