Director of Learner Services (BCBA) | Gastonia, NC

Job Description

Job Description

Director of Learner Services (BCBA)

Autism 360 | Gastonia, NC | In-Person | Full-Time
Total annual compensation: $100,000–$130,000, including a performance bonus of up to $10,000 paid quarterly.

Lead a clinical team without stepping away from the work that brought you to ABA.

Autism 360 is hiring a Board Certified Behavior Analyst (BCBA) as our Director of Learner Services. In this clinical role, you’ll guide individualized treatment, mentor Registered Behavior Technicians (RBTs), partner with families, and help shape the quality of care in your clinic.

You’ll have defined caseload expectations, protected clinical time, and operational partners who support scheduling, staffing, HR, and billing—so you can focus on clinical care, team development, and learner outcomes.

Compensation

Total annual compensation is based on BCBA experience and includes the performance bonus:

• BCBAs with up to two years of experience: $100,000–$110,000 annually, including bonus.

• BCBAs with more than two years of experience: $110,000–$130,000 annually, including bonus.

The performance bonus offers up to $10,000 annually, paid quarterly and tied to clearly defined performance metrics.

What You’ll Do

As Director of Learner Services, you’ll combine hands-on clinical work with supervision, mentorship, and caregiver support.

Clinical Care and Quality

• Lead Applied Behavior Analysis (ABA) programming, clinical quality, and treatment outcomes for your assigned caseload.

• Provide a minimum of 25 supervision hours per week.

• Oversee other applicable service codes in accordance with North Carolina Medicaid, payer, and state requirements.

• Develop and oversee individualized, data-driven treatment plans.

• Review learner progress and use clinical data to guide treatment decisions.

• Maintain strong standards for supervision, documentation, ethical practice, and quality of care.

• Build collaborative relationships with families and support their involvement in treatment.

Team Leadership and Development

• Supervise, coach, and mentor RBTs.

• Deliver actionable clinical feedback and support ongoing skill development.

• Set clear expectations and hold team members accountable with consistency and empathy.

• Partner with clinic operations on staffing, onboarding, RBT retention, and team support.

• Identify and mentor future clinical leaders.

• Foster a clinic culture built on collaboration, accountability, encouragement, and fun.

Defined Caseload Expectations

Clear expectations designed to protect clinical quality, support work-life balance, and help you build a sustainable career.

Operational Partnership

Scheduling, HR, billing, and staffing support so you don’t have to manage every operational responsibility alongside your clinical work.

Protected Clinical Time

Dedicated time for supervision, programming, clinical decision-making, mentorship, and team development.

RBT Development

Strengthened standards, onboarding, and training resources to help prepare the team members you’ll lead.

Opportunities to Grow

Develop your skills, mentor others, and make a visible impact on your clinic’s culture and clinical quality.

What You’ll Bring

• Active Board Certified Behavior Analyst (BCBA) certification.

• North Carolina licensure or willingness to obtain it.

• Strong clinical judgment and a commitment to ethical, data-driven ABA practice.

• Excellent communication and relationship-building skills.

• Ability to coach team members, set expectations, and provide constructive feedback.

• A collaborative approach to working with families, RBTs, clinical peers, and operations partners.

• Availability to work full-time and in person.

Benefits

• Medical, dental, and vision insurance.

• Paid parental leave.

• Paid time off and paid holidays.

• 401(k).

• Continuing education unit (CEU) support.

• Leadership development opportunities.

• Collaborative clinical and operational support.

Your Next Opportunity

Your clinical expertise should help shape both the care learners receive and the support your team experiences. At Autism 360, you’ll have the opportunity to do both.

We respect your time. If your background appears to be a potential match, you can expect to hear from our recruiting team the same day or by the next business day.

Apply today to join Autism 360 as Director of Learner Services.

Autism 360 is an Equal Opportunity Employer. We welcome and value different backgrounds, experiences, and perspectives and are committed to creating an inclusive workplace where every team member has the opportunity to grow and succeed.