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Medical Office Coordinator (Geriatric Psychiatry Neuropsychiatry)

$16.2 - $28.8 per hour

Johns Hopkins University

Medical Office Coordinator

The Department of Geriatric Psychiatry Neuropsychiatry is seeking a Medical Office Coordinator to coordinate activities and provide secretarial support for a multi-faceted clinical/research office to ensure a smoothly functioning office and good patient relations. Interacts with patients, patients' family members, referring physicians, and third party carriers with regard to patient-related issues. Works with others in a team environment.

Specific Duties and Responsibilities

  • Coordinates a multi-faceted clinical/research office.
  • Assists patients, referring physicians, and third party carriers to resolve patient related issues.
  • Researches and prepares specialized reports and budgets.
  • Schedules patients for laboratory tests, medical examinations, and consultations.
  • Acquires medical/psychiatric records of patients.
  • Relays information to patients regarding preparation for laboratory tests and examinations.
  • Maintains familiarity with various types of medical insurance to explain these plans.
  • Obtains pre-certifications as required by patients' health care insurers or managed care providers.
  • Assists patients or family members with completion of medical insurance forms.
  • Informs patients of costs of care being provided, and guides them to appropriate resources for further information, guidance, or assistance.
  • Arranges or assists in arranging patient transportation.
  • Types routine correspondence and reports from dictation or handwritten copy using personal computer.
  • Transcribes machine dictated medical reports and other documentation using medical terminology.
  • Performs data entry of consult questionnaires.
  • Uses personal computer to prepare manuscripts, grant proposals, statistical reports, tables, and charts using knowledge of scientific, medical, literary, or other technical terms.
  • Answers telephone, screens callers, relays messages, and greets visitors.
  • Maintains calendar, schedules appointments and meeting rooms.
  • Opens, sorts and screens mail. Files in alphanumeric order and locates material from files.
  • Assists with making routine travel and accommodation arrangements.
  • Coordinates the servicing of office equipment.
  • Operates personal computer to access e-mail, electronic calendars, and other basic office support software.
  • Uses automated systems to access, enter, and edit patient information.
  • Completes various request forms for office supplies and equipment as directed.
  • Other duties as assigned.

Minimum Qualifications

  • High School Diploma or graduation equivalent
  • Two years of related experience.
  • Additional education may substitute for required experience and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula.

Preferred Qualifications

  • Associates Degree.
  • Two years medical office experience.

Classified Title: Medical Office Coordinator Role/Level/Range: ATO 40/E/02/OD Starting Salary Range: $16.20 - $28.80 HRLY ($46,800 targeted; Commensurate w/exp.) Employee group: Full Time Schedule: Monday - Friday, 8:30amm - 5:00p FLSA Status: Non-Exempt Location: School of Medicine Campus Department name: SOM Psy Geriatric Psych Neuropsychiatry Personnel area: School of Medicine

Johns Hopkins University
Vacancy posted 1 day ago
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