Medical Office Coordinator (Geriatric Psychiatry Neuropsychiatry)
$16.2 - $28.8 per hourJohns Hopkins University
Medical Office Coordinator
The Department of Geriatric Psychiatry Neuropsychiatry is seeking a Medical Office Coordinator to coordinate activities and provide secretarial support for a multi-faceted clinical/research office to ensure a smoothly functioning office and good patient relations. Interacts with patients, patients' family members, referring physicians, and third party carriers with regard to patient-related issues. Works with others in a team environment.
Specific Duties and Responsibilities
- Coordinates a multi-faceted clinical/research office.
- Assists patients, referring physicians, and third party carriers to resolve patient related issues.
- Researches and prepares specialized reports and budgets.
- Schedules patients for laboratory tests, medical examinations, and consultations.
- Acquires medical/psychiatric records of patients.
- Relays information to patients regarding preparation for laboratory tests and examinations.
- Maintains familiarity with various types of medical insurance to explain these plans.
- Obtains pre-certifications as required by patients' health care insurers or managed care providers.
- Assists patients or family members with completion of medical insurance forms.
- Informs patients of costs of care being provided, and guides them to appropriate resources for further information, guidance, or assistance.
- Arranges or assists in arranging patient transportation.
- Types routine correspondence and reports from dictation or handwritten copy using personal computer.
- Transcribes machine dictated medical reports and other documentation using medical terminology.
- Performs data entry of consult questionnaires.
- Uses personal computer to prepare manuscripts, grant proposals, statistical reports, tables, and charts using knowledge of scientific, medical, literary, or other technical terms.
- Answers telephone, screens callers, relays messages, and greets visitors.
- Maintains calendar, schedules appointments and meeting rooms.
- Opens, sorts and screens mail. Files in alphanumeric order and locates material from files.
- Assists with making routine travel and accommodation arrangements.
- Coordinates the servicing of office equipment.
- Operates personal computer to access e-mail, electronic calendars, and other basic office support software.
- Uses automated systems to access, enter, and edit patient information.
- Completes various request forms for office supplies and equipment as directed.
- Other duties as assigned.
Minimum Qualifications
- High School Diploma or graduation equivalent
- Two years of related experience.
- Additional education may substitute for required experience and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula.
Preferred Qualifications
- Associates Degree.
- Two years medical office experience.
Classified Title: Medical Office Coordinator Role/Level/Range: ATO 40/E/02/OD Starting Salary Range: $16.20 - $28.80 HRLY ($46,800 targeted; Commensurate w/exp.) Employee group: Full Time Schedule: Monday - Friday, 8:30amm - 5:00p FLSA Status: Non-Exempt Location: School of Medicine Campus Department name: SOM Psy Geriatric Psych Neuropsychiatry Personnel area: School of Medicine
Johns Hopkins University$16.2 - $28.8 per hour
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