STUDENT-Assistant Office & Social Media Operations

Job Description

Department: Registrar

Rate of Pay: $16.00/hour

Work Schedule: Approximately 10 hours per week, flexible around class schedule

Reports To: Registrar Certification Specialist

Job Summary:

The Student Assistant - Office & Social Media Operations supports the daily functions of the Registrar's Office by providing excellent customer service, maintaining records, and assisting with communications. This role also includes developing and managing social media content and creating educational videos and tutorials for students, faculty, and staff.

Essential Duties:

• Office Operations:
• Provide clear interpretation of College policies and procedures to faculty, staff, students, parents, and administrators.
• Deliver excellent customer service at the front counter and via phone.
• File processed paperwork into student records and maintain the filing system.
• Assist Registrar staff with special projects throughout the year.
• Support diploma cover preparation for Commencement
• Maintain confidentiality of all projects and content.
• Other duties as assigned.
• Social Media & Video Content:
• Create and manage content for platforms such as Twitter, Instagram, and YouTube
• Develop and update tutorials and video content for the Registrar's website.
• Tailor content to the appropriate platform and audience.
• Provide statistical insights on social media engagement.
• Maintain confidentiality of all projects and content.

Qualifications:

• Familiarity with FERPA and ability to interpret its provisions.
• Proficient in social media management and video editing.
• Creative, detail-oriented, enthusiastic, and self-motivated.
• Strong organizational, listening, interpersonal, verbal, and written communication skills.
• Ability to work independently and maintain confidentiality.

Application Instructions:

Apply through the Recruitment Cloud. A complete application includes:

• Resume
• Brief cover letter expressing interest
• List of relevant experience
• Sample social media content and a short instructional video

About Us

Ithaca College's student employment program offers meaningful experiential learning opportunities that develop transferable skills sought by employers across various industries. These positions allow students to apply classroom knowledge in real-world professional settings, fostering both personal and professional growth.

Ithaca College is committed to building a diverse academic community and encourages members of underrepresented groups to apply. Experience that contributes to the diversity of the college is appreciated.

It is advised that applicants apply attaching both a resume and cover letter. Application screening will begin immediately. Employment is contingent upon successful completion of the I-9 and employment eligibility requirements. You will need to bring your original, unexpired, authorized personal identification documents to your designated representative or The Office of Human Resources (Peggy Ryan Williams Center, Garden Level) to complete the form. More about acceptable documentation can be found here: Please note that photos or copies will not be accepted.

For assistance with the application process, contact Student Employment at View email address on click.appcast.io.

For more information about student employment or specific job inquiries, visit our website or contact the hiring manager listed on the job posting.